[Equip] Old modem still active
I replaced my SB6141 with a SMC D3CM1604 the other day and had to make that long distance call to India to get it activated. It took 3 phone calls and apparently I had to speak to billing in order for...
View Article[Connectivity] Connection Drops 6 to 8 times a week this super annoying
Here in Houston TX south west side close to the loop connection drops like 6 to 8 times a week. Connection drops for about 2 to 5 min reconnects and then drop again like 45 sec later this happens a few...
View Article[Business] Recurring latency spikes
In the past few months I've had three trucks roll by and replace my SMC twice, introduce a splitter since signal was coming in too strong, and had my line checked going out to the pole. Speeds are...
View Article[Speed] How do you know you are configured for 105?
Is there a way to read the configuration file on the modem to determine which speed you are configured for? I upgraded from from 50 to 105, and my bill changed, but my speed didn't.
View Articlevery dumb streaming bandwidth ?
I should know this but I have no idea. If I have my TV connected wireless through the Comcast modem/router and stream my DVD collection I riped to my through plex is this using bandwidth from comcast....
View Article[Connectivity] Comcast Xfinity Internet hang on certain websites
I am on the 100+MB XFinity internet package which was installed yesterday along with two X1 boxes and a wireless Cisco modem that includes EMTA phone ports for my XFinity voice service. The tech from...
View Article[Business] Comcast Business Class - Dropping Packets Constantly
First, Ive been a loyal Comcast business class customer for 4 - 5 years, no major issues until Feb 2015. I started noticing pauses and dropped packets while browsing.. gaming.. transferring large...
View Article[Connectivity] I can track my internet getting slower with temp
So in the past couple days the temp here in Indianapolis has been -11 at some times. During the evening when it dips the most i can honestly watch my internet speed and ping become worse as the temp...
View Article[Caps] Comcast Rep Lies, Says That Data Cap Is Mandated By Law
http://consumerist.com/2015/02/20/comcast-rep-lies-tells-customer-that-data-cap-is-mandated-by-law/
View ArticleAnyone in the Merced area having strange speed issues?
It's 1 am and I am getting packetloss at a rate of around 4% constant according to smokeping. My download speeds are lower from about 160 megabits to ~80 and my upload has tanked from 20 to 2 megabits....
View Article[Price] Sick of the rate increases.
Once again they raise rates and this time it was $7. And for what? There is never anything good on when I get home from work. They have won the Golden Poo award for several years in a row at the...
View Article[WiFi] Change Gateway Wireless SSID/Password Through Comcast App
Seems like you can now edit your gateway's wireless SSID and passthrough through the Xfinity My Account app. Not sure if it works though since I can't confirm. See Comcast article below:...
View Article[Connectivity] dead zone help needed
I have had Comcast internet for almost a year now. The speeds are great, and not my concern. I have the Comcast modem attached to my desktop computer and have no issues with that. What issue I have...
View Article[Install] Thinking of going back to Comcast
Years ago had Comcast, but just for cable TV. Now thinking of switching back for the Xfinity Triple Play. (I don't really care about the voice side, but there's an offer to get $250 gift card.) My...
View Article[Connectivity] Constant modem disconnect with good signals?
I have had comcast internet and basic cable for 3 weeks now. I have been able to access the internet for about 3 days during this time. I'm sure the winter weather is somewhat to blame fora week of...
View Article[Connectivity] Internet has been unusable for days
I've had an ongoing issue for several days now. Around 4 or 5 pm on Saturday 2/14, my internet more or less went out. I was unable the browse any websites, although I was still getting an IP address. I...
View Article[Bill] How do I stop Comcast from re-provisioning me back to Blast?
I was upgraded to Xtreme 105 and it works well, except every few weeks Comcast re-provisions me back down to Blast 50. I can call and get them to fix it, but it's about an hour of my time on average...
View Article[Signals] Higher than normal Upstream
Looking at our signals I am noticing a higher than normal upstream. We are usually around 48 dBmV. We have had some X1 issues lately. Could it be related? Upstream Channel Bonding Value Index 1 2 3 4...
View Article[Speed] download speed change
I just upgraded my service from 50-5 to 100-10 and no improvement was seen on http://speedof.me/ website. I understand this website gives a shot of actual ability to view streaming media. Is this...
View Article[CustSvc] UPS store
So I still have equipment to return after my last internet upgrade... and more since they sent me an extra modem I don't need or want to lease while it sits on a shelf... they told me to take it to the...
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