I am on the 100+MB XFinity internet package which was installed yesterday along with two X1 boxes and a wireless Cisco modem that includes EMTA phone ports for my XFinity voice service. The tech from this install called me back yesterday and said Comcast told him that my signal levels looked weak. (Screenshots of power levels, etc added)
Another tech came out today to place an amp between the line the comes into my house and the various lines feeding into other rooms. He said the signal improved a bit but still appeared a little weak. He replaced the line between the tap from the street and where the line comes into my house.
He said the signal was still kind of weak but it improved a bit and is an acceptable range (I think I head him tell his supervisor 10.5 or something like that).
In any case, the modem seems to work fine but on a few websites, the connection stalls for about 5-10 seconds and then the page displays, regardless of which browser I use. I have cleared cache, cookies, rebooted, tried different computers and browsers.
One example site is: us.spindices.com. This site can take 5-10 seconds to load.
Is it possible that the signal may still be too weak, it may be that particular website or I got a faulty modem? I tried swapping out network cables and that seemed to not make any difference.
Any help appreciated. Thanks.
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A citizen of The United States of Amnesia. How quickly we forget.
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