[Connectivity] Did anybody just experience a massive weird outage?
Around 3:30am for around half hour it seemed like half of the internet was broken. Could reach some sites and not others. Traceroutes to the broken sites were failing and timing out which leads me to...
View Article[Connectivity] My Comcast Home WiFi Won't Let Me Use Facebook App
Anyone else ever have this problem? If I want to use the Facebook App on my iPhone or iPad, I have to turn WiFi off and use my cellular data. If I try and use it on my WiFi, it won't load anything, but...
View Article[Caps] New Usage Meter Format?
Anybody notice a new format to the Comcast Usage Meter? I'm in an un-capped area, but I'm now seeing a cosmetic change to the usage meter page which now lists my internet package/plan, and is color...
View Article[CDV] Transferring Number Between Call Centers
Hi all, Hoping someone can shed some light on an issue. We have Comcast Business with phone service. We have had our main business number for over 20 years and ported it to Comcast 3 years ago when we...
View Article[Connectivity] Zoom 5341J + NetgearWNDR4500 + Comcast
Hello All, Based on the recommendation on this forum I bought the zoom 3.0 modem over Motorola a few months back. Since then I have had issues with the connectivity, many a times my phones, laptop and...
View Article[Connectivity] Configure Sonicwall TZ 105 to work with Comcast SMC Gateway SWCD
We are trying to install a Sonicwall TZ 105 to work with a Comcast SMC Gateway. We have a block of 5 ip addresses. We are unable to get internet after many tries. Would you point us to any information...
View Article[Speed] Congestion? Pattern of regular speed loss over the past month
Ugh, whenever something goes wrong with my Comcast connection, I dread it. Well over the past month, I have been facing random speed loss. Most of the time the connection is a solid 28mbps down, 5 up....
View ArticleSBG6580 Can ping from modem, but not from LAN
Hi, can anyone help? I installed an SBG6580. It bonded to the cable downstream and upstream with better than 42dB SNR DL and about 47dBuV UL. I added the modem MAC to my cable account using Comcast's...
View Article[Firmware] -SH vs -NOSH firmware
Have noticed that some Surfboards have -SH at the end of their firmware name, and some have -NOSH. (Mine currently has SH). Have also read that these indicate the presence (SH) or absence (NOSH) of a...
View Article[CustSvc] And MORE Comcast customer name changes !
Oh my ! "Dummy" and "whore" are some new names affixed to customer bills that have come to light for unauthorized name changes done by Comcast employees. Is this why the call queue is so long? CSRs...
View Article[CDV] can you port number from comcast to verizon
i know from verizon to comcast shouldnt be an issue at all but whatever comcast gives you can you port it to verizon with 100% certainty. i went on the web pages and comcast is using the overlay area...
View Article[Connectivity] Xfinity XB3 (DPC3939) + ATT Microcell 3g (dropping connection...
I have an ATT Microcell 3g (Brand new) connected to my XB3 (DPC3939) with Xfinity. I have blast (105mbps). My microcell drops its connection like twice a day. Green bars light on microcell flashes,...
View Article[Connectivity] Internet has been unusable for days
I've had an ongoing issue for several days now. Around 4 or 5 pm on Saturday 2/14, my internet more or less went out. I was unable the blows any websites, although I was still getting an IP address. I...
View Article[Connectivity] Possible DOS Attack ?
I have a 2 week old Netgear R-7000 and seen this in the log today. [DoS attack: FIN Scan] attack packets in last 20 sec from ip [173.241.244.221] Is this anything to be concerned about i have never...
View Article[CustSvc] Triple Play - Internet Not Provisioned
So, I've had Comcast triple play for two months. Soon after installation, I noticed that I was being prompted to upgrade my services to triple play after to logging into my account online. The weird...
View Article[Caps] Usage meter headache.
I called up the security department on Sunday night to get the meter working and it turned into two issues. The agent said he can't see the meter on his end either and reprovisioned the modem. It still...
View Article[CustSvc] Persistent automated phone calls about "outages in your area"...
Anyone ever get repeated Comcast robo-calls saying that an outage will be happening? For the past week and a half, every single day including today, I have gotten a call telling me that an outage was...
View ArticleModem stat shows many uncorrectables
I am using Zoom 5341J + Asus RT-AC68U. The stat shows many "uncorrectable" and the Comcast speedtest does not seems to run. What could be wrong? Edit: When the "Start" button is clicked on, "Speed test...
View Article[Connectivity] outage in the bay area (Fremont) past several nights.
is anyone else having connectivity problem? Is Comcast working on some sort of upgrade or what? It's been like this for past 3-4 nights.
View Article[Speed] Comcast 2014 Side Discussion about Doubling Speeds
Mod Note: Tracking here, please: https://secure.dslreports.com/forum/r28975270-Speed-Report-Tiers-Doubling-In-Speed-Here...
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