[IPv6] Lost IPv6 connectivity
IPv6 was working a couple days ago but now seems to have died after I used a VPN tunnel on my router (tomatousb) After resetting everything back to default I still can't connect to IPv6 sites. I am...
View Article[Signals] Love my new PCT active return adjustable amp
I don't know why I didn't purchase one of these after the original BCI install tech told me that 55dBmv for upstream power was "acceptable" and "I can't make it any better". A subsequent trouble ticket...
View Article[Speed] provisioned speed for 'Blast!'?
Good day, In October 2010 I established new HSI service with Comcast. At the time it was called 'Ultra' and from what I remember the provisioned speed was 30 down 7 up. When I check my bill today the...
View Article[Speed] 50 Mbps differenece between IPv4 and IPv6
Has anyone else noticed a recent speed difference between IPv4 and IPv6? I've only noticed the problem in the past ~5 days. Rebooted router and cable modem, but not no change. Various speed tests show...
View Article[Business] Business Speed
We currently seem to be getting 20Mbps Down and 6 Mbps Up. The upload speed on this tier is killing me. Does anyone have any suggestions on getting moved up to a different tier without paying more? Has...
View Article[Business] speed and realibility
we have purchased the highest 50 down, 10 up. never does this speed work or anything else associated with comcast.
View Article[Signals] Packet loss, us/ds power fluctuations, modem reboots
My Comcast HSI 50/10 (no TV or phone) was set up almost a month ago. Single family dwelling, ground block about 30' from the pedestal. Had Comcast TV at this address a few years ago, so I opted for a...
View ArticleSo I have a Legitimate Cap Question...
So I was trying to figure out our current cap in our market... we have the 50 meg tier... currently getting 55-60 meg down and 10-12 up... According to the bill we're on BLAST but according to the cap...
View Article[Connectivity] Approved Modems: Netgear C6300 Gateway Now Supported
The Netgear C6300 gateway is now on the Comcast approved modems list :). http://mydeviceinfo.comcast.net/device.php?devid=401...
View Article[Equip] Cisco DPC3939 Gateway 2
Does anybody know when this dual channel gateway will be available in the Chicagoland area?
View Article[Install] Upgrade to 105 requires truck roll and fiber install?
Trying to get a faster speed and finding out that only triple play customers (and a lucky few) get the free upgrade to 105 I decided to pay the extra $13 and just do it. I called and switched packages...
View Article[Equip] Comcast severs ties with Bestbuy, no more kiosks
Been waiting for bestbuy to get inventory in emta's, and just called 3 bb's in the chicagoland area. All said that there's no more comcast kiosks, since they severed their agreement with bestbuy. In a...
View Article[Business] Starter 16/3 going away soon?
I'm considering switching from 6Mbps DSL to Starter Business at 16/3. In talking to the local rep (who has been very helpful and seems generally knowledgeable), he mentioned the business side "phasing...
View Article[Speed] PSA: Slow WiFi on Comcast? May be Comcasts Fault
There is a critical bug in Comcast's network configuration that is likely crippling thousands of routers and pretty much only Comcast has this issue. It is an edge case interaction caused by bad DSCP...
View Article[Speed] Extreme 150/20 Arrived today
Hi.. I live in Braintree, MA (12m South of Boston) and we got upgraded from Extreme 105/20 to Extreme 150/20. I currently have an Arris TM722G eMTA. If I go to this site...
View Article[CDV] Phone Modem Problem
Here's my problem-Parents already using a Wireless Gateway modem for Internet. Their separate Arris Phone is End of Life so they called Comcast and they sent them another Wireless Gateway (Technicolor)...
View Article[Caps] Cap map?
Is there any way to find a map of which markets currently have the cap enforced? I'm in Santa Rosa CA (Bay Area, sort of), and the online chat reps tell me the 300GBc cap would apply to me. But they...
View Article[Install] How can I find out when service is actually available?
In the last few weeks I have seen Comcast working on extending coverage in my area, a bunch of guys came out one day and buried the cable from the pole next door to the pole in my yard, and they have...
View Article[Speed] Doubled Speed Dropped Back
I'm on Blast! Yesterday, I rebooted my modem, and found that I was then getting 100+ down. Tonight, it''s all over, running between 33 and 66 down, and oddly, IPV6 is sometimes running higher, at 80ish...
View Article[Signals] Sudden loss of upstream channel bonding.
Motorola SB6120 Noticed all of the sudden just this morning that I am no longer getting bonded upstream channels (what can I say, I notice the lights on it when I walk by it). I rebooted it to no...
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