[Business] Really Comcast?? This is getting really old.....
https://www.yahoo.com/tech/s/comcast-ends-2014-one-last-epic-customer-call-214529176.html
View Article[Equip] Cannot add block devices on Arris TG862G/CT modem
I see a computer named "Free-Palestine" connected my modem using wifi. I don't know what the heck he/she is doing. I dont want a SWAT team or whatever come raid my house for whatever @$#$ that computer...
View Article[Equip] 8 plus 8 equals 16?
I currently have a TC-8305C gateway in bridge mode. So, I thought I would ask for a 16 channel modem via online chat last week. The CSR says sure, we can do that. I get the package today, and I think...
View Article[Speed] Comcast HSI Speed Issues - Help Requested
Hey everyone, I need some help. I have been having intermittent issues where my internet download speeds become very slow (1.2mps or slower), but my pings and upload speeds are generally fine. I have a...
View Article[Price] Comcast wants $18/month for cable modem rental?
I'm a Comcast subscriber in San Francisco and currently paying $8/month for the modem rental but trying to switch to a different tier of service. It seems for all the services I can switch to, as the...
View Article[CustSvc] Comcast Residential User Login Forcing Business Registration
Long time lurker folks.... Short story. No requests to upgrade to Business service and when logging in with current credentials, I'm being forced to create a Business Account. I'll spare the pain of...
View Article[Business] Since cord cutting data use is up to nearly a TB per month
Hi, Since my family cut the cord (well not technically the cord, but the satellite feed), our data use has skyrocketed. This month we are at nearly 1 TB, recent use is nearly 4 GB per day. I understand...
View Article[Speed] Congestion? Pattern of regular speed loss over the past month
Ugh, whenever something goes wrong with my Comcast connection, I dread it. Well over the past month, I have been facing random speed loss. Most of the time the connection is a solid 28mbps down, 5 up....
View Article[Equip] Changing from rental to owned modem
Current Modem is a arris Tm722g- Leased (NO phone service) I use vontage Looking a buying a Tm 822g from Amazon / Or another TM722g - (older) both would be new -Never used. Suggestions on Difference...
View Article[Speed] Sudden Major Issues that techs can not figure out.
Yesterday I had been playing a game online for a couple of hours as well as VOIP chatting. Suddenly it started to storm really bad which included very high winds and it had gotten extremely cold. I...
View Article[WiFi] A question for those hosting an xfinitywifi hotspot
If your Comcast gateway is hosting an xfinitywifi hotspot, do you see xfinitywifi users as connected devices? In this thread:...
View Article[Caps] Courtesy Overage Months Reset in January?
Because I was curious I decided to call Comcast to clarify their policy on the courtesy overages. I've seen a few different policies laid out and I wanted to be 100% clear before I ended up getting a...
View Article[Connectivity] High packet loss issue
Anyone help me out? Turned on my xbox one today to look at my network settings. I was hit with a high packet loss error 100%. Detailed statistics even show it at 100%. None of the tests I do online...
View Article[Connectivity] Too close to electrical box?
Over the past 5 or so months I have been experiencing an issue with random bursts of packet loss, which really affects gaming severely when it starts. I have had several techs to the house, and...
View Article[Connectivity] Comcast Group Line Monitors
See ---> https://secure.dslreports.com/forum/r17281150-Comcast-Group-Line-Monitors You can always find this again in the forum links. -- Join Team Helix
View Article[Connectivity] What's Comcast's policy for poor wifi during installation
I have an octogenarian couple who snowbirds here during the winter. Their apartment building is all Comcast. They had Comcast out on Sunday to turn the service back on. The wife uses a laptop and the...
View ArticleNotice of Claim of Copyright Infringement.
I had some people over for the holidays and today I checked my Comcast email and got this. Dear Comcast High-Speed Internet Subscriber: Comcast has received a notification by a copyright owner, or its...
View Article[Equip] eMTA purchase: TM822 or TM862 or ...?
I'm currently on a 105/10 Blast plan with Voice service, and am renting an Arris TM822G modem, which seems to be working well (I originally had a TM722G, but swapped it out at the local service center...
View Article[IPv6] SBG6580 and IPv6 - is it ever happening?
Does anyone know if Comcast has given up at this point on enabling IPv6 for the SBG6580? I know there have been a few software updates and subsequent regressions. Just wondering if any progress had...
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