Over the past 5 or so months I have been experiencing an issue with random bursts of packet loss, which really affects gaming severely when it starts. I have had several techs to the house, and maintenance has been trying to find the issue for the past 2 months. I have been in contact with the lead maintenance tech in my area, and yesterday he went to the extent of running RG11 from another neighborhoods cable system(brand new neighborhood) that is literally on the other side of the fence in my backyard. While this gave me unbelievably low ping times, I am still getting these bursts of packet loss. All lines in my house have been replaced, the cable modem has it's own line coming into the house separate of the line that feeds all the tvs. My modem levels are great! SNR both up and down around 38. So at this point I have NO idea what to do. I don't want to keep bothering this guy (even though he swears he doesn't mind and encourages me to let him know how it goes).
I was reading the cable modems and wiring faq on this website, and I came across a section where the author mentioned that the cable wiring being too close to the electrical could cause an issue. The line from the tap and the grounding block are literally directly next to 2 electrical boxes (mine and my neighbors as I am in a Duplex). Is this really something that can cause a problem? Is it even worth trying to move it over a few feet to see if it clears it up since the RG11 run yesterday hasn't been buried so it wouldn't be a problem to move over a few feet.
If this isn't a possibility I am open to ANY and ALL suggestions guys! Thank you for your time.
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