[Connectivity] Upstream Power Levels (out of spec) with IP Change?
I've got an Arris TG862G/CT gateway with performance 25/5 plan. Actual speed 30/6 with no connection problems. I've been on Comcast for 2 months and haven't disconnected my DSL ( the wife needs a...
View Article[Rant] Can I get a refund or something
At 3:30 pm today(sunday). My speeds look like this [att=1] Modem signals atm: [att=2] I am paying for 150 megabits, but during any sort of busy time my speeds are dead. I've tried without my router,...
View Article[Connectivity] Wildly variable ping times
So a location has a wildly variable latency response between the CPE and the first hop into the Comcast constellation. Traceroute utility in the Comcast CPE gateway (SMCD3G-CCR) details first hop times...
View Article[Equip] name that device
so i've been seeing comcast deploy some of these new devices at various public locations, i can only assume they are outdoor access points that appear to plug directly into the nearest tap. here's a...
View Article[Connectivity] New modem, is everything looking good
Hello guys I finally got a new modem (SB 6141) to replace my rented TC8305C, just wondering if everything signal wise is looking good and if you guys have any advice for me having a owned modem.(PS I...
View Article[Speed] When will I get my free speed upgrade???
Okay so like Comcast has told me I will qualify for the next free round of speed upgrades from 50Mb/s to 105Mb/s because I have a double play package. Customer support did not know when it would be for...
View Article[Signals] Does this look good after Single Booster splitter installed???
Okay so like my SURFboard SB6121 kept on cutting in and out daily. So the tech replaced the standard 3 way splitter with a signal booster splitter. Now my cable modem doesn't cut in and out anymore....
View Article[Connectivity] What is docsis 3.1?
How much will the speed increase. Will it lower latency? And do they charge you for the new equipment?
View Article[Firmware] SB6141 Download Speed Issue
Hey Guys - Just provisioned/activated a new retail Motorola SB6141 last night, replacing a SB6121. I had purchased the 6141 when I was attempting to diagnose constant disconnects, but it turned out to...
View Article[Speed] I need help in improving download speed.
Hello and thanks for reading. I've had Comcast (Xfinity) TV service since it was available in my area many years ago, just added Internet recently, now on my 2nd month of Internet service. I first...
View Article[Speed] 2Mbps on Blast Internet
I just got back from vacation and noticed my internet has slowed to a crawl. Turns out I am running at 2Mbps down on my 50mbps blast internet. Chatted with comcast support who couldn't do much of...
View Article[Speed] SBG6782-AC Download Speed & Upload Issue
Hey guys, I bought the SBG6782-AC about a month ago and I subscribed to Blast 105 Down and 10 upload. Somehow I am not getting up to that speed. I am getting 3.43 - 3.60 Mbps on download and 0.94 Mbps...
View ArticleCrappy speeds to NL
I am on Comcast Business class. Recently I have been having terrible speeds transferring files from a remote server in the Netherlands, where the download speeds are under 80kB/s from that server to...
View Article[Speed] IPv4 vs. IPv6 speeds - why different
Just curious. Comcast speed check shows different speeds for IPv4 and IPv6. Why would this be? It's just an addressing scheme, right? http://stage.results.speedtest.comcast.net/result/639186684.png
View ArticleNew to Cable. High uncorrectable codewords
I just got cable internet a few days ago. Before this I have only had DSL, so I don't really know what I'm doing. I checked the status page on my modem, and shows over a thousand uncorrectable...
View Article[Connectivity] Intermittent connection drop with good signals
Recently had comcast installed in our apartment unit and after some installation issues we finally have the service up and running. However, at least several times a day the connection drops out...
View Article[Speed] comcast denying blast is even 105
ser SURESH has entered room analyst Niccoli has entered room Niccoli: Hello SURESH_, Thank you for contacting Comcast Live Chat Support. My name is Niccoli. Please give me one moment to review your...
View Article[Equip] 2 addresses to reach my router?
TG864g router info can be reached at http://192.168.100.1 and http://10.0.0.1 . Can someone explain why? What is the reason for this? Does it have something to so with the Guest wifi Comcast saddles us...
View Article[Bill] Shady tactic to justify charge for any service call
I was having severe signal issues, -20dbmv downstream power levels. Technician comes out, replaces the coax connector on the wire that comes in from the wall to my modem, signal levels unchanged. Then...
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