[Connectivity] How to VPN thru Comcast Cisco DPC3939B business router
I'm helping a small business setup a LAN with a 2012r2 server. The internal LAN computers are using IP addresses of 10.1.10.xxx. One of the computers is a 2012r2 server configured for workgroup use and...
View Article[Speed] Speed is very slow
I was previously renting a modem/router combo from Comcast. I installed a new Motorola Surfboard SB6121 and called Comcast to add it to my account. Everything went smoothly, but now my internet speed...
View Article[CustSvc] Comcast direct posts?
Hey guys, I'm trying to post to the Comcast Direct forum, but it keeps taking me to a page stating that I can't read other people's posts (but I'm free to post my own by hitting Back and post). When I...
View Article[Business] SMC 3DG becomes unreliable until I reboot it
Has anyone else seen this behavior? Network goes down and up and down and up for several minutes at a time, and continues this way until I reboot the router. Then it's fine for a couple of days until...
View Article[CustSvc] Serviceable Address not in system - please help!
I moved into a new extension of a subdivision and through some phone calls managed to contact the local construction person for Comcast. A site survey had already been completed so he simply needed to...
View Article[Business] Bill total going up with no explanation?
I was just looking at my online bills for my business class and notice that my new bill, that is due July 15, has gone up by $3.16. The actual bill with the details has not posted yet so I cannot see...
View Article[Caps] Business plan caps
We currently have Comcast Business at the office, our servers are colocated and I need to set up a quick and cheap offsite backup solution, so was considering backing up our servers to the 30TB NAS we...
View Article[Signals] Signals seem to be slowly creeping upwards.
This is on a Zoom 5341j. My signal strengths seem to be gradually increasing over time. In the past, the signal was this strong when it was in the 20's or 30's outside, but it has been in the 80's. I...
View ArticleSignals
Just a question about levels and why they change. I had to move my desk around and had to powered down the modem and router. Moved them both about 3 feet. Before the move my SNR was 38 across the board...
View Article[Firmware] Inconsistent speeds with SB6141
I just got the modem two days ago. The speeds were slow so a Comcast agent reprovisioned it and it went to normal speeds. Then it got slow again. This time the agent had to remove and readd the modem...
View Article[Speed] New Apartment, Bad Connection
Hey all, I recently moved in to an apartment were Comcast is the primary provider, so my roommates and I got set up with a 105Mbps subscription. They came out and set up an Arris TG862, and despite...
View Article[Speed] comcast denying blast is even 105
ser SURESH has entered room analyst Niccoli has entered room Niccoli: Hello SURESH_, Thank you for contacting Comcast Live Chat Support. My name is Niccoli. Please give me one moment to review your...
View Article[Speed] Slow upload with SB6141 in San Jose
I'm in San Jose, CA and I've had Comcast (Blast tier) at my address since we moved in last November and while we've always had good download speeds the upload speed has always been very slow. Hoping...
View Article[Speed] blast speeds
copied this from the sam knows report blast 105 wont break 90 Downstream Throughput Average (Mbps) 2014-06-16 88.42 2014-06-15 90.22 2014-06-14 90.28 2014-06-13 89.31 2014-06-12 90.21 2014-06-11 89.87...
View Article[Bill] Strange Comcast payment raises flags
I work as a secretary at a small business. The owners recently switched our phones and internet to Comcast Business. A check was mailed through their bank for the first Comcast bill about a month ago,...
View Article[Speed] Free Upgrade from 105 to 150 brickwalling at 135mbps down.
Had the 50 service, it was bumped to 105. The 105 is now bumped to 150, and I confirmed with Comcast online that my modem was functioning and had received the upgrade. Upload speeds went from 5-7 to...
View Article[Rant] Tech swapped modem, getting billed for two
Several months ago a tech came in and swapped my EMTA. Did not give me any paperwork. Last month I have received a letter Comcast still has the modem signed to me, and says will start billing me rental...
View ArticleWhat is the purpose of the MOCA on the DPC3939
What will happen it I disable the MOCA on the DPC3939
View Article[Connectivity] Signal Levels
This morning I was unable to get online. I didn't take a screenshot of my levels then, but my PowerLevel was -9 to -10 dBmV. After I removed the -3.5dBmV splitter for cable modem & TV, I was able...
View Article[WiFi] Good wireless router for Blast?
http://www.amazon.com/RT-N66W-Dual-Band-Wireless-N900-Gigabit-Version/dp/B00FK1E46U/ref=cm_cr_pr_product_top?ie=UTF8 I would like to know if this is a good wireless router to achieve 105 mbps on WiFi?...
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