[Caps] New Usage Meter Format?
Anybody notice a new format to the Comcast Usage Meter? I'm in an un-capped area, but I'm now seeing a cosmetic change to the usage meter page which now lists my internet package/plan, and is color...
View Article[Signals] Are my signals good?
Mod Note: OP has another topic on the same subject here. uid://455626 [att=1] I just did a home-run install and ran all new rg6. I just wanted to make sure these levels look good... Model Name: SB6121...
View Article[CustSvc] When all else fails, call Brian Roberts' mommy
I have to give the reporter A+++ for thinking to call Brian Roberts' mommy to let them know what's going on/going wrong....
View Article[Speed] Gigabit Speeds
I work in a gated community(625 homes) in southeast Florida serviced by Hotwire Communications. Residents pay $75/mo. out of their monthly Property Owners Association(POA) fee towards basic cable tv...
View Article[Speed] Comcast speed issue in my neighborhood
I've been having Comcast speed problems for several years. It's gotten really bad recently and I finally got around to putting in a call to Comcast. I had the Comcast tech out yesterday and he was very...
View Article[Connectivity] Slow speeds almost every night
"Six questions": quote:1) Your location: City and State. Lombard, IL 2) A description of the problem. Slow speeds every night 3) Is the issue intermittent, constant or does it occur at a specific time...
View Article[Install] Comcast Business Installation Fees
Good evening all, In the Bethlehem, GA area, I asked Comcast for a quote for business class internet (50mbps) only. I formed an LLC and will be working from home and doing some low-bandwidth (but high...
View Article[Price] Moving Service To New Address - Lied to about price?
I have Internet+HBO Go (and an unopened SD TV box, since I have no TV) for $44.99/month (+8 modem rental +3.01 fees = $56 total). I called and asked for service at a new address, temporarily having...
View Article[Cancel] Cancelling residential and business service tomorrow.
I have tried calling numerous times. My internet at both my residence and business (which im in walking distance of) is terrible. Pages/images load like I am on dialup. I also am constantly having to...
View Article[Connectivity] outage in the bay area (Fremont) past several nights.
is anyone else having connectivity problem? Is Comcast working on some sort of upgrade or what? It's been like this for past 3-4 nights.
View Article[Connectivity] Comcast down? Quincy MA
Hi is anyone having connection issues on their Comcast connection in the Quincy/South Shore area? The connection appears to have died around 7PM. I can't ping out or tracert to any external sites....
View Article[Caps] Customer for 14 years, no cap issues until new modem/router
Last month, around Jan. 21, we got the new modem/router combo; the Xfinity-branded Arris TG862G. We upgraded from a different modem (non-router) that we had for quite a while. Shortly before that,...
View Article[Connectivity] Some kind of major outage/wire cut in San Jose area?
I'm in El Dorado Hills and my connection isn't accessible. Traceroutes I've been able to run show it dying in San Jose or other places on Comcast's ibone. Was there a fiber cut or some major outage...
View Article[E-mail] Someone else's Comcast email in MY account - help, please
Besides this email being spam and - IMO - pornographic in nature, could someone help me understand why it wound up in MY inbox? This particular email account is one of my secondary ones but the "to" in...
View Article[Connectivity] Moto SB6141 woes (T3/T4 error, reboot and sluggish)
I current have a Comcast provided UBee (DOCSIS 3.0) and my own SB6141. I had the SB6141 installed for a few months and the performance of the modem went from working to working sometimes. A peek at the...
View Article[Connectivity] Can anyone identify this Comcast fiber node?
A few weeks ago I happened to spot the Comcast node serving our neighborhood, and took some quick photos of it-- this was from a so-so cellphone camera, but hopefully they're recognizable:...
View Article[E-mail] Do I lose my comcast.net address after the trans to Greatland?
I am one of the "lucky" ones who will be shuffled off to Greatland Connections after the big merger is completed. Will I still be able to access my @Comcast.net email address post merger or will I have...
View Article[Speed] Comcast speed issue in my neighborhood
I've been having Comcast speed problems for several years. It's gotten really bad recently and I finally got around to putting in a call to Comcast. I had the Comcast tech out yesterday and he was very...
View Article[Connectivity] Modem Down
Hello, I woke up this morning with not connectivity from my SB6120. I rebooted it and it came back online. Throughout the day, I experienced very slow speeds and about 20% packet loss. As it is now, my...
View Article[Signals] Hotspot
tm722GCT modem. Does that broadcast a hotspot? If so how do I disable it? I purposely switched to this modem as I have a router for home wireless.
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