[Equip] Arris TG862G Detailed Stats?
Does anybody know where to find the advanced stats(total octets and correctable and uncorrectable error stats) now that the latest firmware redirects you to login page when you go to 192.168.100.1, and...
View Article[Firmware] -SH vs -NOSH firmware
Have noticed that some Surfboards have -SH at the end of their firmware name, and some have -NOSH. (Mine currently has SH). Have also read that these indicate the presence (SH) or absence (NOSH) of a...
View ArticleWhat's needed to add an internet package these days?
A quick background. I'm trying to help my father add internet back to his plan, after years of having only TV service. He currently has Digital Preferred TV. He would like to purchase his own SB 6141...
View Article[Speed] SB6141 woes
I just recently switched from wow to Comcast (12/6) and was using the supplied Cisco router/wifi/phone unit and receiving 125Mbps/25Mbps pretty consistently at all hours of the day. I had planned all...
View Article[Connectivity] dropping lease times
I just noticed that the lease lifetimes have been dropping since about a week ago. I wonder what Comcast is up to? Maybe just some routine maintenance. All three leases (IPv4, IPv6 addr, and IPv6 PD)...
View Article[Firmware] 3rd Party Firmware
I have been trolling DSL Reports for sometime now and I have not been able to figure out what advantage there is to using a 3rd party firmware with my Asus RT-N66U router. Could somebody explain in...
View Article[Equip] Arris TG862G observations in bridge mode
Greetings, my Arris TG862G was bridged by Comcast when it was installed earlier this year after Comcast pushed out a "free" speed increase and it was determined the old RCA modem was inadequate. My...
View Article[CustSvc] 4 hours on the phone with comcast
I called to discuss changes to my plan to possibly save some money. I could not begin to detail all of the different people I was passed to. One the previous day I talked to someone who was going to be...
View Article[Connectivity] Is Comcast giving me the run around?
I've been having intermittent connection problems ever since I started my plan in November. I'm pretty sure it's because of high upstream power level - I can watch the connection coming back and...
View Article[Equip] Comcast introduces a new wireless gateway - the Cisco DPC3941T
On the Comcast Voices blog site today: Introducing the Industry's Fastest Wireless Gateway By Eric Schaefer, Senior VP, Wireless Product Management, Comcast Voices - September 8, 2014...
View Article[Install] Self install kit showed up out of no where?!
I've had Comcast service at this address for 5 years now... and out of no where a box shows up via UPS with a Comcast gateway device (first problem I have a Ciena box for the 505 fiber connection, so...
View Article[Business] Line monitoring in SW PA
Is anyone in SW PA monitoring their connection? Lately, I'm seeing frequent outages and high pings...
View Article[Equip] eMTA purchase: TM822 or TM862 or ...?
I'm currently on a 105/10 Blast plan with Voice service, and am renting an Arris TM822G modem, which seems to be working well (I originally had a TM722G, but swapped it out at the local service center...
View Article[Bill] Comcast charges $8 monthly modem lease on purchased modems?
Just got a nice form letter from ComCrap stating: "During a review of our billing records it was determined that you are not being charged for all the Comcast equipment that you are using with the...
View Article[E-mail] Spam filter breached again
  It looks like Comcast's spam filter has been breached again. I've been receiving an increased amount of spam. The Return-Path and Reply-To lines in the spam's header contain a domain that...
View Article[Connectivity] Joliet / Crest Hill, IL area Packet loss?
Hello all, I have been having an ongoing issue on and off for several months now and it's getting very frustrating. Web pages either take forever to load, don't load at all or load incorrectly. It's...
View Article[Speed] SB6141 woes
I just recently switched from wow to Comcast (12/6) and was using the supplied Cisco router/wifi/phone unit and receiving 125Mbps/25Mbps pretty consistently at all hours of the day. I had planned all...
View Article[Equip] Placing DPC3939 in bridged mode?
I recently moved to a town that doesn't have Verizon FioS so I switched providers to Comcast, and they gave me a Cisco DOCSIS 3.0 Voice Gateway Model "DPC3939". I have an Asus RT-N66U with Merlin's...
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