[Connectivity] logs
is a T3timeout once in awhile alright.even with good levels is it normal or ok to get a T3timeout once in awhile?
View Article[Rant] Comcast Revenue Growth
Mode Note: Split out of topic discussing the current free speed upgrades. uid://455626 I agree with you it seems inept but for an inept company they are making a hell of a lot of money. Now if the...
View Article[Equip] Technicolor tc8305c Wi/Fi ??
New modem setup is the WIFI active on the modem and if so can it be made inactive. I do not want to use WIFI and do not want it to be activate so is this an option I have to select or activate or is it...
View Article[Signals] HSI downstream signal out of acceptable range
I have the 25/5 package. I own a motorola SB5101U, which is about 3 years old now. My downstream SNR is 28.5 dB and the power level is -21.1 dBmV. Upstream power is 48.5 dBmV According to various...
View Article[Install] Drop line hookup questions
I am wanting to get Comcast internet service but my house is not wired with any cables nor is there an existing drop line from the pole. I would like to route the internal cable myself and was...
View Article[CustSvc] never , never get rid of your chsi modem receipt if purchased
Give you some background I worked for Comcast for 13 years up until 2012 so not surprised I am having to deal with this screw up. Moving from a Comcast area to a Mediacom area so I went into Comcast...
View Article[Connectivity] Michigan Routing Changes
Noticed that there is a new route in Pontiac linking direct to level3; Tracing route to download.microsoft.com [23.15.8.224]over a maximum of 30 hops: 4 19 ms 11 ms 12 ms...
View Article[Connectivity] Arris TM822G Modem - US Light turns Orange
Purchased my own modem, TM822G to replace Comcast rental unit TM702G. Installed and provisioned about four weeks ago. HSI and voice have been working fine, all speed tests perfect. Rock solid 58/12,...
View Article[Connectivity] channel bonding
with a sb6141 modem if a person has 3 channels upstream bonding and it happens to go down to 2 or 1 due to high upstream,would you still get appropriate speeds and have internet connection?
View ArticleAnother Corrected/Uncorrected Question
This started a couple of weeks for me...well the corrected vs uncorrected issue. We have had this issues for a number of months now. Comcast has "s'posedly" fix it. The last "level 2 tech" that was out...
View Articlecomcast direct to google
Tracing route to youtube-ui.l.google.com [74.125.226.66] over a maximum of 30 hops: 1 2 ms 2 ms * [192.168.1.1] 2 53 ms 28 ms 41 ms c-68-38-192-1.hsd1.nj.comcast.net [68.38.192.1] 3 27 ms 34 ms 33 ms...
View Article[WiFi] xfinitywifi channel
I recently started having wifi difficulty at home, where I have comcast wifi. I then noticed the SSID xfinitywifi, which appears to be from my comcast wifi gateaway (it disappears if I unplug the...
View Article[Equip] got a new Zoom 5341J, liking it so far
it seems problem-free. i noticed the downstream power decrease from ~3-5dbmv to ~0-2, and SNR rose from ~38 to ~40. my previous modem was a Motorola SB6141. though i am noticing, the correctable errors...
View Article[Speed] Remove old from customer.comcast.com ?
Hi all, We had a scheduled power outage. Following day I've noticed with some streaming videos it would buffer. Did speedtest.net and speedtest.comcast.net both were around 25/11 (I'm paying for Blast...
View Article[WiFi] Xfinity Hotspots
Here is the blurb about using Hotspots: XFINITY WiFi is available for no additional charge to XFINITY Internet and Comcast Business Internet customers who subscribe to one of the following:...
View Article[Connectivity] Still disconnecting.
The firmware is 7.6.59s and ever since the update it has been disconnecting and only my deskstop is having disconnects and i'm starting to worry a bit. Here is my router information Status Status HW/FW...
View Article[Caps] Comcast 300Gb data caps, How long can they do this?
So I have a family of 3, myself my 4 year old and my wife. Now with the Data caps I have to be a stickler to bandwidth. 4 year old can't use Youtube or Netflix anymore, Wife has to watch her netflix...
View Article[Speed] What happened to the Nashville speed test site?
For the past couple of weeks, the Nashville speed test site did not support IPv6, and the IPv4 tests were erratic. For the last couple of days, the site no longer even appears on the...
View Article[WiFi] Arris TG862G router not a hotspot
I called Comcast today to disable my Arris TG862G modem/wireless router from being a hotspot. The rep said this router cannot function as a hotspot. Can I believe him? I'm seeing all kinds of posts...
View Article[Signals] Downstream Power Level --- Modem Drops Sync
I have 6/1 service and I notice that my modem will drop service every now and then. My question: Are the levels shown acceptable? Modem: Zoom 5341J City: Manteca,Ca
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