[Speed] Santa Cruz, CA blast is now 25/4
So it appears blast in Santa Cruz, CA got moved to 25/4. Looks like powerboost is now gone. netcool told me that there is some concerns about offering faster in my area until a plant upgrade is...
View Article[Business] Bill total going up with no explanation?
I was just looking at my online bills for my business class and notice that my new bill, that is due July 15, has gone up by $3.16. The actual bill with the details has not posted yet so I cannot see...
View Article[Speed] Comcast 505 Atlanta vs. Google Fiber
I'm very curious about the Comcast price point on their 505 service. Wondering if a rep can comment here. How does Comcast expect to compete in Atlanta inside the perimeter (ITP) at $300 when Google...
View Article[Connectivity] Comcast blocked access to website?
www.pso2.jp Its the website for Phantasy Star Online 2 - I could access it no problems a week ago, but over the past week it has been unreachable on comcast. I can confirm the website it UP via a...
View Article[IPv6] Netgear retail router IPv6 issues..
Ok I am going to open this can please be nice, I want to get these issues fixed.. If your having issues with IPv6 PD dropping after a couple of days or having odd issues please post about them.. I...
View ArticleComcast billing for unsused modem I own.
I previously posted on this topic, and there were many good responses, indicating this was a not-uncommon problem. After having rental charges removed for a cable modem I own which has not been used in...
View Article[Bill] Deceptive or Confusing Billing Practices
Senator McCaskill announced today that she will be looking into complaints about cable TV companies. Cable TV Companies frequently rank the worst in a survey of customer satisfaction in America....
View ArticleIPv4 vs IPv6 drastic latency difference
Whats this all about? Same scenario from other Comcast servers... http://stage.results.speedtest.comcast.net/result/550113324.png
View ArticleHSI Prices
I am trying to find out what the prices are for Comcast HSI with and without TV service, in the Baltimore MD area. The Comcast website is very confusing. Could someone please help me out? Thanks
View Article[Signals] Are These "OK" Signals?
For the last 24 hours my downstream speeds have been cut in half. Took a snapshot of the modem levels and just wondering if they are good, bad, so-so. My speeds have been great for years. But something...
View Article[Install] New install that will require trenching
I just signed up as a new customer with an install date of next Monday, and an install charge of $39.95. I just now realized that cable has never been installed at my house. Our electric and phone...
View Article[CustSvc] Comcast - Missed appointment #5 and counting...
I'm a new customer, at a newly constructed house, and requested a Triple Play install with X1. The very first appointment seemingly went fine, although the tech who came seemed quite strange and really...
View Article[CustSvc] For those in California- California Civil Code Section 1722(b)
This is an important section in the California civil code. It covers liability for missed appointments. Each vendor(Comcast) that misses an appointment is potentially liable for up to 600.00 per...
View Article[Connectivity] Latency issues and web pages loading slowly
Hi, I have recently upgraded fro the 25 Mbps package to the to the 50 Mbps package currently and have been enjoying the bandwidth increase but, I've been having issues with my cable internet. My issues...
View Article[Equip] Desperate Need of Assistance BRIDGING Cisco DCP3939 with Asus RT
Since my Aris TG 862 Died (IT Bridged 100% every time - used my Asus RT-AC68 WiFi AC Router for 6 months No Problem) I've gone through 2 different Comcast wireless Gateways that simply WILL NOT BRIDGE...
View Article[Connectivity] Too many errors being logged
I recently posted about a water intrusion issue on my drop that ruined two 3-way taps. I ordered an enclosure and finally got the outside wiring in the enclosure. I've noticed a few more errors being...
View Article[CustSvc] Never-ending login loop to access account
Oh good grief: in trying to log in to check my account status I am getting a ceaseless login loop of entering screen ID and password, followed by what LOOKS like it is taking me to my account page .......
View Article[Caps] usage
when downloading a large file I went and looked at my usage meter,and it said we can't read you're modem now.is this because im in the process of downloading and it has to update?
View Article[Equip] As a new customer, can I use an End of Life modem?
I have a Motorola SBG900 that worked flawlessly about 4 years ago with Comcast but now its on their End of Life list. I'm tired of the ATT DSL download cap so I'm ready to switch to Comcast and I'd...
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