I have the 25/5 package. I own a motorola SB5101U, which is about 3 years old now. My downstream SNR is 28.5 dB and the power level is -21.1 dBmV. Upstream power is 48.5 dBmV
According to various sources, with these downstream signal levels I should be getting little to no connectivity. My internet works ok. I'm getting about 15 Mb/s down and when uploading on bittorrent my modem often disconnects and takes 10-15 minutes to reconnect. Upload speeds are slow, 1-2 Mb/s whether using bittorrent or uploading through http/ftp. I have also connected my PC direct to the modem and found no difference. Router is running DD-WRT and is rock stable.
Im hesitant to have a tech come out, because I feel theyll most likely point to my modem and say "customer equipment at fault" and not diagnose the connection any further. Can the modem show incorrect signal levels? I want to try a new docsis 3.0 modem, but I dont know if the motorola SB6121 displays signal information like my current modem.
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