[Equip] what's the problem with double NAT?
i see this being referenced to as a problem often. i can say that I currently have an install of an SMCD3G, and am using this dreaded "double NAT" without any issue whatsoever. the primary router is...
View Article[WiFi] xfinitywifi channel
I recently started having wifi difficulty at home, where I have comcast wifi. I then noticed the SSID xfinitywifi, which appears to be from my comcast wifi gateaway (it disappears if I unplug the...
View Article[Equip] Arris TM722 @ Local Offices?
So I have the Arris TG862 WiFi Gateway and I just hate this thing. At first it was working fine, now I have to constantly reboot the device, wifi works half the time, and the admin menus are garbage. I...
View Article[Speed] Santa Maria, CA - Unexplained Speed Increase
I have Blast service in Santa Maria, California. Speeds have been very consistent at about 57/11 per the Xfinity speed test site. This morning, the download speed has doubled, although upload hasn't...
View Article[Connectivity] First time Comcast installation???
Hi, I ordered the comcast blast 50/10 on monday which i choosed selfinstall instead of a tech -.- then i realized it need be install from outside and connect to the coax cable inside my house so i...
View Article[Connectivity] Trying to troubleshoot if this Youtube issue is Comcast or not.
This video: https://www.youtube.com/watch?v=RixYliBZbV4 along with several others refuse to play at all or only at 360p, it seems totally random and I can't figure out what it causing it. If you are...
View Article[Connectivity] What is docsis 3.1?
How much will the speed increase. Will it lower latency? And do they charge you for the new equipment?
View Article[Signals] Just a "small" question... (but not small in text)
I know its really nothing to worry about if I still have connectivity and proper speed, but I'm a curious guy who likes to wonder if there's anything I can do to make a situation better. That being...
View Article[Connectivity] IPv6 connection lost
This AM I discovered native IPv6 connection was lost and the IPv6 connections were connected via 6to4 Tunnel. Checking modem logs (Zoom 5341h) showed a large number of reports of various errors - sync...
View Article[Equip] modem logs
what does SYNC Timing Synchronization failure mean,and also which logs are the most crucial to worry about that would likely cause problems?
View Article[CustSvc] Franchise agrements
Didn't know where to put this but it is awesome to see my town try to stick it to Comcast. I found out when the public forum is to listen to residents on this subject and you can bet your ass will be...
View Article[Bill] Question about discounts on latest bill
Everyone, First, I want to point out that I still do receive paper copies of my bill in the mail. Each month, my mother goes down directly to the local Comcast office and writes them a check in the...
View Article[Rant] Worst Customer Service Ever
Never get comcast. They have the worst customer service of all the communication companies in America. It took over 3 hours to activate a new modem. I was transfered multiple times and lied to by every...
View ArticleArris WBM760A New Firmware
Anyone received new firmware for the WBM760A? My modem has recently been updated to: ARRIS DOCSIS 3.0 Touchstone WideBand Cable Modem HW_REV: 3 VENDOR: Arris Interactive, L.L.C. BOOTR: 1.2.1.25 SW_REV:...
View Article[Speed] I don't know what else to do, PLEASE HELP ME
I am truly at a loss for what step to take next so I come here pleading that someone can offer me some advice. For the past month+ now we have been experiencing tremendous drops in internet speed in...
View Article[Caps] How to dispute cap over usage?
I use my router to keep track of my data usage. My router and Comcast says different thing on the data. Comcast always report more. How can I dispute this? I mean if evil Comcast is cheating on us, is...
View Article[Connectivity] Motorola SBG6580, Comcast and connectivity/speed issues
I have a Motorola SBG6580 and recently I've been having increased instances of speed fluctuations and random connection losses. I've read other posts regarding this particular modem and ISP and most...
View Article[Speed] Speeds "reset" to slower tier every 3-6 months
I am on the Performance 25mbps package with a Motorola SB6120, internet-only. I routinely get 28mbps regardless of time of day. The service is typically rock-solid, I never have congestion issues and...
View Article[Equip] what comprises a "head-end"?
besides a CMTS (which i think is pictured here). and how much space is required for all the equipment?
View Article[Equip] EdgeRouter with Comcast?
I am just sick of Netgear / Linksys and even DD-WRT... trying to find a higher grade true router that works with IPv6. Has anyone use one of these routers?...
View Article