[Speed] What did Comcast do to my modem?
About 6 months ago, I moved from an apartment to a house on the same Comcast system. I have a Motorola SB6141 modem. The day after I called to move the service (a couple days before I moved), the...
View Article[Caps] Comcast New 300GB Monthly Limit And Overage Charges
Well, this is some BS!!! Dear XFINITY Internet Customer: At Comcast, we recognize that our customers use the Internet for different reasons and have unique data needs. Starting September 1, 2013,...
View Article[Install] Scheduled for a self-install. No connection to tap yet
I'm scheduled for a self-install today. I was expecting to at least get a wall garden config file this morning in my modem. But the modem is not even syncing up. I called comcast and I was told that...
View Article[Rant] Annoyed at Comcast again over peering issues they ignore...
It seems every 6 months it's a new issue. Early last year I had nothing but issues with Level 3 & Comcast peering in Miami (where Comcast makes almost ALL of FL traffic tunnel through). Now for the...
View Article[Connectivity] I hate cold weather
I hate it when the temperature gets near 0. I always run into upstream issues. Connection goes dead, but I can see the link light still blinking as normal for awhile. Then it goes into a reconnect, but...
View ArticleShould games be lagging with these signal stats?
Hey all, I have Comcast Blast 50/10 going through my own Motorola SB6141 and ever since getting hooked up here almost a year ago this connection has been pretty bad for gaming. Any other applications...
View Article[Connectivity] Can't ping DNS servers 75.75.75.75 - Chicagoland
After the report to the Tier 2 support at home (me) from Tier 1 (my son) who had reset the modem, I found that I can't ping the DNS server 75.75.75.75 or 75.75.76.76. At first www.google.com would not...
View Article[Equip] SBG6580 "Access Denied"
Mod edit only to say: See also this closed topic ---> https://secure.dslreports.com/forum/r28620952-Connectivity-Problem-connecting-using-SBG-6580-cable-modem uid://455626 Last night I was messing...
View Article[CDV] Comcast Business Internet + Voice with Cisco IP phones
In Houston, TX, I have a new installation of Comcast Business Internet with phone service. Comcast installed a Netgear CG3000DCR modem and an Arris modem for the voice lines. The Arris device was left...
View Article[Speed] PSA: Slow WiFi on Comcast? May be Comcasts Fault
There is a critical bug in Comcast's network configuration that is likely crippling thousands of routers and pretty much only Comcast has this issue. It is an edge case interaction caused by bad DSCP...
View Article[Connectivity] Comcast HSI dropping packets, cannot game
Hello, I am having major issues trying to keep a stable connection while gaming. I am in the Chicagoland NW Subarbs and this has been happening for about 3 months now. I have replaced the modem twice...
View Article[Connectivity] What does "Auth Reject - No Information" mean in modem logs ??
Hi, Is this "Auth Reject - No Information" something really bad? Found it in my modem log from earlier today. My googling wasn't helpful to me, other than scaring the socks off me with a couple of...
View Article[Speed] Not receiving advertised speed
Right now I am getting a solid 35 down/5 up. I currently have Comcast internet only and called to see about adding cable TV to save some money. During the call I found out that I am on the Blast tier...
View Article[Price] Thinking of getting Comcast...
Would anyone in the Michigan area have any advice...and what is the going prices per tier? Also, thinking of purchasing a Motorola SB6121 or SB6141 modem. Looking at the XFINITY Performance Internet...
View Article[Equip] Gigabit Ethernet Green Light On ARRIS TG862G Question
Hi, I recently swapped out a SMC eMTA(SMCD3GNV)for a ARRIS eMTA (TG862G) , according to this page: http://customer.comcast.com/help-and-support/internet/about-the-wireless-gateway it states the...
View Articleany plans for Ocala, FL for Comcast
Since my address shows up in there website but says it isn't available at this address wondering if they have any plans to come to Ocala, FL or buy out BHN in the future last time I call Comcast in my...
View Article[Caps] Data Usage Monitor broken?
I am in the Atlanta area and I am currently under the 300gb data cap. I went to go check my usage this morning (and a few days back) and the Comcast site says I have used 1GB of usage. This cannot be...
View Article[Install] Okay to split TV-TV-Internet?
I'm in the process of installing Internet in a relative's place where there's existing TV working. I used a 5-2050 two-way splitter which I brought from a discount store back home. On one side I have...
View Article[Equip] Need Advice - Modem w/WiFi or Separate Router?
After dealing with way too mant issues from CenturyTel I am giving them the boot and trying Comcast. They are installing next Saturday and I need to pickup a cable modem. I was looking at a SBG6580 but...
View Article[WiFi] xfinitywifi channel
I recently started having wifi difficulty at home, where I have comcast wifi. I then noticed the SSID xfinitywifi, which appears to be from my comcast wifi gateaway (it disappears if I unplug the...
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