[Equip] More Approved Modems: Netgear CM500 / SMC D3CM1604 16x4 Channels
If anyone has any information about these modems, please post. They both seem to be modem only devices and I am assuming they're both 16x4. The SMC doesn't seem to be the V model which supports voice....
View Article[IPv6] IPV6 filtering firewall
Does anyone have a recommendation for an IPV6 filtering firewall? Although my current router supports IPV6 it has no capability to allow me to specify inbound rules.
View Article[Connectivity] Increased packet loss in SF Bay Area (Foster City, CA)
siteshot://2296828 I have been experiencing significant packet loss on my CC Blast connection. I have both IPv4 and IPv6 enabled and routinely have a rock solid connection but as of recent, my...
View Article[Equip] SMC D3CM1604 up and running, but...
Hey guys, Cable modem provisioned with no issues and was online in a few minutes, however I have a couple of questions: 1) US LED keeps blinking green - is this how it's supposed to be? (Refer to page...
View Article[IPv6] Comcast + PFSense + Static
Hey All, I've seen a couple of older threads here and didn't want to bring them back... My goals are pretty simple... 1. Leverage IPv6 on my internal LAN, using PFSense's "ACLs" to control inbound...
View Article[Connectivity] Possible Congestion Issues? (Illinois, New Customer)
Just had triple play installed at the house yesterday. X1 boxes are working beautifully, the modem appears to be working fine, but speeds are very inconsistent. During the early morning and late night,...
View Article[CustSvc] Obtaining Correct Speed File
Jeez. I called Comcast yesterday to lower my bill (it went up $60 this month.) I was successful at doing that, but the gent in Customer Retention that lowered it also lowered my internet speed (pushed...
View Article[Speed] WiFi Question
I have 105/10 blast. I get about 115 down for a few days on my netgear wndr3700 wireless router then it drops to 75-80down. It won't go back up until I reboot the router. This doesn't happen when...
View Article[Connectivity] smc d3cm1604 or netgear cm500?
just wondering which on everyone prefers and why thanks.
View Article[Bill] Being Charge for rental on your own modem and EMTA.
I own an SMC D3CM1604 and an Arris TM602G, and on my last bill I received I was charged a $10 fee for a wireless gateway rental and another $10 fee for modem rental, not only for the current bill cycle...
View Article[Connectivity] Comcast refuses to address the issue at my residence...
At my wits end - every night around 6:00 pm until the next morning I get non-stop packet loss, high latency, and line quality issues. I have had 5 tech visits (one of which has been blown off), and no...
View Article[CustSvc] The difference between CSR drones and Retentions
So I was getting tired of my 50/10 speeds and wanted to bump back up to Extreme (which I'd had a couple of years ago for a while when on a triple play package, prior to going voice/data). I decided to...
View Article[Connectivity] Five Hacks for Better Wi-Fi at Events
Not entirely a Comcast HSI thing, but this is from the Comcast blog: http://corporate.comcast.com/comcast-voices/five-ways-to-get-better-wi-fi-at-an-event
View ArticleComcast Released New Tiers and True Gig = Specific Markets
I was looking on Comcast's site and I noticed this article. Just to make sure it wasn't fake, I went to the Comcast's offer page and found this whole list of offers for my address. I took a picture of...
View Article[Speed] Comcast policy on speed guarantees?/Congestion for over a month
So over the past month I've been having some serious congestion issues. Blast in my area is 25 Mbps and often i'm at 20-15 Mbps with dips to 10 Mbps. I did have a tech come out. I have ZERO idea why...
View Article[IPv6] Comcast IPv6 servers are down for me, Ukiah, CA area
It looks like their IPv6 DNS servers are down, at least for me in Redwood Valley, CA, on the Ukiah CMTS. I can get a local IPv6 address, but that's it. I did the usual reboot the modem, router, etc,...
View Article[Connectivity] Comcast massive connection issues South Florida Broward County
I just moved to South Florida, Davie/Cooper City area recently, after 10 years of having Bright House Networks in Orlando. The network performance is absolutely atrocious down here, especially over the...
View ArticleSomeone at Comcast has a sense of humor!
From a trace route run out of idle curiosity: 14 74 ms 75 ms 75 ms pos-0-12-0-0-ar02.dannythomas.tn.malt.comcast.net [2001:558:0:f757::2] -- Norman~Oh Lord, why have you come~To Konnyu, with the Lion...
View Article[Connectivity] Traceroute Question
Is it an issue that on all trace routes the second hop always has a timeout? What is that hop, is it still on the LAN? Tracing route to a184-26-136-64.deploy.static.akamaitechnologies.com [184.26.136...
View Article[Business] Business class vs residential for traffic priority
I'm investigating switching over to the business class internet/phone and leaving my TV with the residential side. I work from home 1 day a week plus any after hours calls so I'm looking to make the...
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