[IPv6] IPv6 still unreliable
FWIW seeing a lot of random sync problems between DHCP and CMTS recently about once per day now. Have to manually refresh lease to get IPv6 traffic to pass.
View Article[Speed] 2 gb fiber internet in Atlanta?
One of today's news picks talks about residential 2GB coming to Atlanta. The article and news release didn't (of course) talk about price, which will probably be astronomically high. But I wonder if...
View Article[Bill] Tech visit & installation fee HSI/HBO only?
Yesterday I placed an order for 25 meg + HBO promo for $40 and today I received an email with estimated charges totaling $120?! Should I be charged a $40 tech visit AND install charge? If I call...
View Article[Security] WARNING - Audio pop-up scam targets Comcast HSI subscribers
Don't call this number! New scam targets Comcast users By Mark Koebrich, KUSA/9NEWS Colorado - March 24, 2015 http://www.9news.com/story/money/2015/03/24/comcast-scam-audio-pop-up/70390606/ quote:A...
View Article[Business] Question about moving & business class contracts
So i have BCI at my house & am 2 years into the business class contract, and i will be moving soon to a location yet to be determined. A rep I spoke with about this said that I would need to...
View Article[Equip] More Approved Modems: Netgear CM500 / SMC D3CM1604 16x4 Channels
If anyone has any information about these modems, please post. They both seem to be modem only devices and I am assuming they're both 16x4. The SMC doesn't seem to be the V model which supports voice....
View Article[Speed] Comcast speed issue in my neighborhood
I've been having Comcast speed problems for several years. It's gotten really bad recently and I finally got around to putting in a call to Comcast. I had the Comcast tech out yesterday and he was very...
View ArticleComcast CSR told me X1 was 150Mbps, it's only 105Mbps!
I got the flyer recently to upgrade for free (2 year contract), I don't really watch much TV live (HBO Go and the like is great), but my kids do. The new features seemed like the family would like them...
View Article[Equip] Motorola SB6120 no longer supported?
Both my brother and a close friend who own their own Motorola SB6120 modems have received emails from Comcast informing them that their modem is "end of life" and needs to be replaced. Really? This...
View Article[Speed] Comcast 2014 Side Discussion about Doubling Speeds
Mod Note: Tracking here, please: https://secure.dslreports.com/forum/r28975270-Speed-Report-Tiers-Doubling-In-Speed-Here...
View Article[CDV] DPC3939 "Phone" Light On
The "Phone" light on the top of my DPC3939 is now on. "On" is supposed to mean that it is communicating with a phone wireless handset, but I don't have any- only wired phones. The connection page for...
View Article[Connectivity] Comcast refuses to address the issue at my residence...
At my wits end - every night around 6:00 pm until the next morning I get non-stop packet loss, high latency, and line quality issues. I have had 5 tech visits (one of which has been blown off), and no...
View Article[Speed] Remove old from customer.comcast.com ?
Hi all, We had a scheduled power outage. Following day I've noticed with some streaming videos it would buffer. Did speedtest.net and speedtest.comcast.net both were around 25/11 (I'm paying for Blast...
View Article[Install] comcast's current equipment
I just signed up with Comcast for first time ever. They gave me a 10 yr old cable box AND a separate smaller box for the HD signal. I'very never seen or heard of a 2 box set up. Why in the year 2015...
View Article[Connectivity] Bad 2.4 GHz performance on Comcast's AC Gateway.
I'm not sure if there is just way too much interference on the 2.4 GHz spectrum but the performance has been absolutely terrible. In contrast the 5 GHz 802.11 N and AC performance is amazing. I'm...
View Article[Firmware] Arris TM822G - What is the current firmware for rented modems?
Hi, I was wondering what the current firmware version is for rented Arris TM822G modems on the Comcast network. I'd like to compare it with the information on my purchased modem. Thanks
View Article[Equip] Question for Foster City CA USA service area
I am contemplating buying a Voice + Internet package from Comcast in an area served by the Foster City CA service center and had a few questions. Is it possible to purchase a voice compatible cable...
View Article[CustSvc] Anyone having problems getting through to Comcast today?
So far this morning I have been unable to get thru to comcast. Been trying since 8am. No matter what option(s) you choose it hangs up on you. Been doing this for over 3 hours now. Anyone else getting...
View ArticleWhat type of splitter?
Hello. I would like to re-wire my home. I recently purchase this home last July and would like to have Comcast Cable in all 5 rooms. Does anyone know what type of splitter/brand I should be using? I...
View Article[CustSvc] The difference between CSR drones and Retentions
So I was getting tired of my 50/10 speeds and wanted to bump back up to Extreme (which I'd had a couple of years ago for a while when on a triple play package, prior to going voice/data). I decided to...
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