[Rant] More Comcast False Advertising?
I saw an ad on TV showing Comcast's speeds. They showed 3 people downloading a 2 GB file on a tablet at once. It finished in seconds. I don't know if I did it right, but if they somehow had a gigabit...
View Article[Bill] Non-Serviceable Address (Unpaid Bill from Prior Owner)
Is there a fax# or someone I can contact directly regarding a non-serviceable address (due to prior owner's unpaid bill)? I just closed on this house & and want to setup service ASAP. The address...
View Article[Equip] Cable modem for X1 triple play
I will be moving from an area where I can get FiOS for one where I will be forced back to Comcast in a few months. I was playing around with the website for ordering service and it does not seem clear...
View Article[Connectivity] Comcast blocked access to website?
www.pso2.jp Its the website for Phantasy Star Online 2 - I could access it no problems a week ago, but over the past week it has been unreachable on comcast. I can confirm the website it UP via a...
View Article[Equip] arris motorola SB6183
Have been looking for the SB6183 retail unit to be released.Has anyone seen heard or bought one yet and if so where? :)
View Article[Connectivity] SB6141 Keeps Losing Connection
My Motorola surfboard keeps dropping connection. I lose it AT LEAST once a day. Do my power levels and signal to noise ratios look ok? Downstream Bonding Channel Value Channel ID 28 25 26 27 29 30 31...
View Article[Speed] Browsing comcast.com for speed upgrade options....
  I was browsing comcast.com to see what speed upgrade options might be available to me. I logged in with my account details. The above is one of the offers presented to me.
View ArticleAnyone have or had issues with a Cisco dpc3008?
Specifically this is a friend's modem, but I was over at his place troubleshooting his connection today and when you download something, the download speed would ramp up to 50+mbps and then plummet to...
View Article[CustSvc] Error. We're sorry. We were unable to complete your request.
Whenever I click on "Add or Upgrade Services" in my comcast home page. I get the following error no matter what browser, or PC I use: "We're sorry. We were unable to complete your request. There was a...
View Articlerouting issue
I'm located in Seattle. Can someone explain how these routes make sense? First one to Chicago, second one to NY. Chicago: Tracing route to host.colocrossing.com [198.144.179.111] over a maximum of 30...
View Article[Business] possible "security flaw" in the Netgear CG3000DCR?
so i saw someone post about this on the official BCI forums... apparently, removing "cus" from the URL for the modem config page gets you to the admin-level menus :) don't know if you can actually...
View Article[Speed] Dead Horses and Throttling
I'm reaching a breaking point with Comcast and wanted to talk this thru.... I have a unix shell account on a server in Canada. My family and I use my shell account to transfer home movies back and...
View Article[CustSvc] New Comcast slogan
It seems "tomorrow can be awesome if you call Comcast today" is no longer the catch phrase slogan for Comcast/Xfinity. It is now "Dream Big". I wonder if they got busted for truth in advertising with...
View Article[WiFi] Need more range for my Comcast Public Wifi
I have a new Comcast installation in my repair shop and the public wifi range sucks. There is a Cisco DPC3939 B Wireless Residential Voice Gateway with no external antenna. I presume that is the...
View Article[Security] Customer needs a firewall ...
Don't know who this is, but his computer is compromised. Looks like it is connected directly to his modem: Received: from 127.0.0.1 (EHLO c-69-137-13-211.hsd1.fl.comcast.net) (69.137.13.211) by...
View Article[Business] Business HSI forced to use Comcast equipment?
I'm trying to upgrade from residential service to Business Class HSI + Voice. I own an Arris eMTA that is certified on their network for both data and voice. They are refusing to give me service unless...
View Article[Speed] After outage the other night my upload speed is crap..
Hey I'm sorry can this be deleted.. I had slow speeds after a comcast outage.. I called them, they sent a refresh signal to the modem and I'm fine now.
View Article[Equip] Trying to connect my Motorola SBG6580 to my SMCD3G-CCR
I got a Comcast business line installed today and lost my router/modem gateway. I pulled my SBG6580 out of the closet in hopes to use it as a router only, but can't get anywhere trying to get...
View Article[Equip] Freedom Pop.........???
Comcast HSI in 61111 area.......self install package sent with this "FreedomPop" (usb mifi modem???) Claims free 'traveling' internet. Great for our mobile home, eh? Seems to be a Sprint operated...
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