[Bill] Franchise fee on internet bill
I got billed a franchise fee on an internet bill. The only explanation from 1-800-Comcast is that it's a tax on the change of service fee. They are also charging me state sales tax on internet service,...
View Article[Install] Ordered Triple Play but no use for phone
Sounds funny but it was a way better deal to get the triple play than keep my double in which i've had forever. I'm sure i'm not the only this has happened too. I saved $60 a month for 12 months and...
View Article[Rant] I love paying full price for only 70% of bandwidth!
So I have blast internet that's supposed to be up to 50/10. I get 36/6 max if I'm lucky at off times in the day. (3am to 6am) I also know there are a lot of Comcast customers that only get these speeds...
View Article[Firmware] OK something weird is happening to my connection.
I believe it is a compatibility issue network adapter is TP-link Mbps wireless n adapter. The connection works fine with my Verizon dsl websites always load of course its slower that's why I don't want...
View Article[Speed] Steam downloads, does it effect others on the node?
I was wondering when I'm DLIng games off of steam at the full speed of my connection does it effect others in the neighborhood? I mean do they notice their internet is slower?
View Article[Equip] Upgrading from old SB5xxx modem: SB6141 or Zoom 5341J?
My horribly old Motorola SB5xxx modem has lasted me several years without issues with Comcast, but I recently moved to a new area, and now I'm having a lot of T3 ranging errors causing me to disconnect...
View Article[CustSvc] Change of home address for business class
I've already posted on the direct forum but just curious if anyone know if its possible to remove the address or even change it to a new address without a new contract? I called and explained that I'm...
View Article[Speed] 50/10 Blast tier and have not seen over 2/1 yet.
1) Your location: SF, Ca 2) We are currently paying for 50/10 and are seeing crazy slow speeds. Something in the 2/1 range. Called the tech and we switched the channel to 11 and he said that is about...
View Article[Business] going on week 5 of being locked out of BCI web login
so during an install of a second business class account about a month ago, i was in the process of creating the website account, and noticed i could link it with my previous login that i'd been using...
View Article[IPv6] SB6141 plus Asus RT-N66U equals no IPv6?
To save some typing, read this link: http://www.dslreports.com/forum/r28724715-IPv6-IPv6-Asus-RT-N66U-SB6141-Solved- My situation is pretty much identical. Comcast 25/5, SB6141, Asus RT-N66U running...
View Article[Speed] Issues getting free double speed
Recently, Comcast has offered to double the internet speed of existing Blast customers on their television advertisements. They say they will increase my speeds to the 105-150 Mbps range They say...
View Article[Business] Comcast SMC Router How to keep connected devices on same ip?
I know this is easy, but I'm a connection idiot when it comes to TCP/IP things. My problem is that I have a security camera system and it keeps getting it's local ip address changed everytime we have...
View Article[DNS] anyone else having Comcast DNS problems tonight?
seeing it at multiple sites around Nashville TN. of the responded queries, both took several seconds to retrieve. [root@Gateway]# nslookup - 75.75.75.75> youtube.com.;; connection timed out; no...
View Article[Speed] I dont think i am getting the speeds I am paying for.
I have the Blast Plus with the 105M down and the 10M up. I am using a Motorola Surfboard SB6121 hooked up to a NetGear NightHawk R7000 Wireless Router. Through Wifi [att=1] Ethernet through Router:...
View Article[Business] SMCD3G was dropping packets. Rebooted; now THREE upstream chans!
It was odd; every few minutes it would drop packets completely for a few minutes, in an endless cycle. When I finally got to the modem I power cycled it, and the connection was fine afterwards, only...
View ArticleCommercials touting "better" customer service
Anyone else getting a chuckle out of these CC commercials with the actors claiming they came back to Comcast and the customer service is "better" (or "much improved") ??? Makes for a break with the...
View Article[Install] Considering Switching to Comcast From WOW Internet and Cable
Hi All Considering possibly switching to Comcast if our bill issue isn't resolved with WOW Internet and Cable, somehow they think we changed services on the account, and we never agreeded to any....
View Article[Connectivity] Still problem with T3 Timeouts, Zoom 5341J modem does not help.
As I detailed here: http://www.dslreports.com/forum/r28636746-Connectivity-SB6121-Reboots, I was having problems with T3 timeouts. They had mostly gone away, but now are back again. It seems to...
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