[Equip] 2014 Xfinity/Comcast Modem Poll
Please choose what modem you lease or own. If you have two modems: 1 for HSI & 1 for CDV, choose the one you use for HSI. If you don't see your modem, choose "Other". This list is taken from...
View Article[WiFi] Turning off public hotspot on Gateway
I'm wondering how do I turn off the public hotspot on my Xfinity wireless Gateway. I do not want to offer a public hotspot. Enough said.
View ArticleMy cable is loose on utility pole - whom should I call to fix it
My Comcast internet is provided through a "drop box" (that is what plant people called it when they initially came to my house to see if I could get Comcast cable.) It is a small box directly hanging...
View ArticleCan't View Connected Devices
A firmware upgrade to the Arris TG862 resulted in Comcast users not able to view and edit their connected devices. This has been going on for months without a peep out of Comcast. Clicking on the View...
View Article[Speed] Not getting 105Mbps down?
This post was moved out of the Speed Upgrade Report Topic. uid://455626 Westville, NJ [att=1] http://stage.results.speedtest.comcast.net/result/486692164.png I ran a few different tests including...
View Article[Equip] SBG6580 "Access Denied"
Please read this message before asking for help if you are a new member or anon. Mod edit only to say: See also this closed topic --->...
View Article[Connectivity] Comcast tech installed coax splitter to fix upload speed?
Hello there, Recently I've been having very inconsistent upload speed with my Comcast blast service. I pay for 50 down/10 up, and for a long while I've been getting 57/12. Recently however, I've been...
View ArticleHow do I access the USB on a TG852?
I plugged my MP3 player into the USB of my TG852. How can I access on a WIndows 7 machine. Under network drives, the TG852 is listed but clicking it gives a disconnecting error.
View Article[Connectivity] Arris SBG6580 disconnects
Could use help.. Got a Motorola SBG6580 about 20 days ago, working fine until now. Have tried several reboots, but nothing has worked. The lights on the SBG will come on in sequence, but then go out...
View Article[Connectivity] Lossy comcast? server
http://www.dslreports.com/badrouters/he-0-6-0-0-cr01.denverqwest.co.ibone.comcast.net this particular Comcast router has been lossy for around 90 people that have done the line quality test. so is...
View Article[Signals] "normal" amount of T3 timeouts?
should you experience these on any ongoing basis? i seem to get about 1-4 a day. my SB6141 logs list it as due to "no ranging response received", and nothing else occurring directly before or after it.
View Article[Connectivity] Service interruption after vacuuming
Apologize if this is the wrong sub-forum. I do have Comcast though. So my Comcast service enters my apartment (coaxial cables) through my ceiling in a small closet. From there, I have a splitter that...
View ArticleI have been banned, and don't know why
Every time I try to post on Comcast's own forums, I get a message telling me I've been banned. I have no idea why, considering I've never posted there and I've been a Comcast customer in good standing...
View ArticleHBO GO & Comcast
I know they block Roku and some other devices. What devices do work with HBO Go and Comcast? Or is there a easy Roku workaround? Thanks
View Article[Rant] Comcast is getting really pushy regarding renting their modem
Today, I've received my third call from a Comcast sales rep wanting to review my plan. My TV is currently Digital Preferred and my Internet is Blast 50. (Yes, Blast 50. Blast for the Chicago market is...
View Article[Connectivity] So Whose Fault IS it?
About this intermittent dropping via the SBG6850 - when I called Comcast, and had techs come out, I was told to complain to Arris about the firmware being pushed onto my modem. Arris tells me they have...
View Article[Price] Affordable Broadband for Low-Income Homebound Seniors
Here's a new Whitehouse petition - https://petitions.whitehouse.gov/petition/provide-broadband-access-low-income-homebound-seniors-now/ZLfkkcGT Perhaps Comcast can expand their Internet Essentials...
View Article[E-mail] Comcast blocks certain e-mails (forum authentication, etc)?
Probably within the past couple years I've tried to register on various websites or forums using my Comcast e-mail address and sometimes I never receive the verification e-mail required to activate my...
View Article[Connectivity] Major packet loss issue HELP!!
Let me start by saying I am not very tech savvy at all, so I apologize in advance for the lack of info included when describing my problem. I was having major "lag" problems while console gaming so I...
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