[CustSvc] Good Service from Comcast today
A while ago our Internet started slowing down so I checked the signals on the modem and sure enough some downstream channels were going in and out. The log also gave a pretty good indication that...
View Article[Speed] Free (Temporary) Speed Upgrades in Pacific NW
I was on the phone today with Comcast for an issue with my X1 service (I am on Triple Play) and as the call finished (they solved my issue) the CSR offered me a one year speed upgrade. I am on Blast!...
View Article[Speed] Slow as heck: Comcast HSI 50/10 w SB6141
Hope you can help me, as I am struggling with super slow internet. Powering the modem and router off and on several times has helped, but my service is still extremely sub par. I am a new at this whole...
View Article[Business] Use port 80 for web server
Hi folks, Does anybody know of a way to run a web server inside a SMC8014WG Comcast business Gateway? The web-admin piece uses port 80 and it does not appear to be able to be changed. I went round and...
View Article[Connectivity] Lost connection with Comcast, blamed on SB101U router EOL
Hi all! Hope you can help me with some issues with Comcast in Urbana-Champaign, IL. IÂ’ve used my own Motorola SB5101U modem with comcast cable internet service for several years with no problem. Last...
View Article[Connectivity] Signal Levels
This morning I was unable to get online. I didn't take a screenshot of my levels then, but my PowerLevel was -9 to -10 dBmV. After I removed the -3.5dBmV splitter for cable modem & TV, I was able...
View Article[Bill] Upcoming Billing Changes - Be Alert - Account Numbers Changing
In my bill this month: Important Information Bill Due Date Change: We are in the process of changing billing vendors. Effective with your next bill, your bill will be sent to you and be available...
View Article[Speed] Speed Issues with SB1641
Hi All, About two months ago I purchased a Motorola SB1641 to replace the old Cisco modem that I was renting from Comcast. Unfortunately, I started having major buffering issues, making video streaming...
View Article[Price] Comcast is introducing new "Quad Play" packages
FYI - I just saw this notice in this month's bill: quote:Introducing Quad Play packages starting September 30, 2014. Add one of the following to our XF Triple play packages: - Xfinity Home Secure 300...
View Article[Connectivity] Colorado Springs, CO - Lag & Slow Loading Pages
1) Colorado Springs, CO - Subscribed to 25/5 2) Extremely laggy when playing online games or Netflix. Ping spikes, pages very low to load, etc. 3) Intermittent. Some nights are great, some nights are...
View Article[Connectivity] Lincoln Park, Michigan Outage
I am curious to know if anyone else has received an update on the downriver area as to when Comcast service will be restored. Since Friday 9/5/2014 the internet service has been down. Earlier today...
View Article[Speed] comcast denying blast is even 105
ser SURESH has entered room analyst Niccoli has entered room Niccoli: Hello SURESH_, Thank you for contacting Comcast Live Chat Support. My name is Niccoli. Please give me one moment to review your...
View Article[Price] Who pays when Comcast moves into new county?
When Comcast move's into say a new county do they pay that county or does the county pay them.
View Article[Business] Bill total going up with no explanation?
I was just looking at my online bills for my business class and notice that my new bill, that is due July 15, has gone up by $3.16. The actual bill with the details has not posted yet so I cannot see...
View Article[Equip] Comcast introduces a new wireless gateway - the Cisco DPC3941T
On the Comcast Voices blog site today: Introducing the Industry's Fastest Wireless Gateway By Eric Schaefer, Senior VP, Wireless Product Management, Comcast Voices - September 8, 2014...
View Article[CustSvc] Help. Poco cut cable line
The electric company ripped up my underground cable line. Called 811 - but they only send out the notice to mark lines for a dig. Comcast sent someone out. He called his boss to request a splicer tech...
View Article[CustSvc] Comcast got rid of their support number
I had an issue where I needed to call Comcast so I tried the 1-800-COMCAST number and got a message telling me I've reached the authorized Comcast installer number and to press 1 if I am a new customer...
View Article[Firmware] Can't View Connected Devices
A firmware upgrade to the Arris TG862 resulted in Comcast users not able to view and edit their connected devices. This has been going on for months without a peep out of Comcast. Clicking on the View...
View Article[WiFi] xfinitywifi channel
I recently started having wifi difficulty at home, where I have comcast wifi. I then noticed the SSID xfinitywifi, which appears to be from my comcast wifi gateaway (it disappears if I unplug the...
View Article[Speed] Comcast 2014 Side Discussion about Doubling Speeds
Mod Note: Tracking here, please: https://secure.dslreports.com/forum/r28975270-Speed-Report-Tiers-Doubling-In-Speed-Here...
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