looks like comcast is down all over and for much longer from all the down detecting type sites
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[OUTAGE] Sacramento down
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[Connectivity] Cable Modem Outage Screws Up WiFi Speed?
I have a Cisco DPC3941T Gateway modem, Netgear WNDR4500v3 router and Smart HDTV. I have only been using the 2.4G WiFi connection from the Cisco DPC3941T on the HDTV for streaming, Netflix. The Cisco DPC3941T Gateway modem is about 15 feet away.
This week, my modem went out for about 20 minutes during the day and I noticed that after the modem came back online. My connection speeds on the HDTV dropped when I did a network speed test. Before the outage, my network speed test would bounce between 17-25 MB/sec and after the outage, it barely gives me a reading. If it does give a speed test reading, it gives a speed of between 1-5 MB/sec. I have rebooted both the modem and the router numerous times and am still getting this slow connection on the TV. I have tried adjusting the DHCP and still getting a slow test connection.
I noticed under my Network on the TV that it will list both the Cisco DPC3941T and the Netgear network connections. When I connect to the Netgear 2.4G connection. My test connect jumps back to 17-25 MB/sec but once I change back to the Cisco DPC3941T 2.4G, it drops and go slow again.
What else can I try? I have thought about switching into bridge mode on the Cisco DPC3941T Gateway modem but I never had to do so before this happened.
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[Speed] Comcast Upload Update?
Alright, so I remember that roughly one year ago, Comcast stated that increased upload speeds were coming in "2017." (https://www.dslreports.com/shownews/Comcast-Promises-Faster-Upstream-Speeds-Next-Year-137992)
I personally don't care if this increase comes in the form of DOCSIS 3.1, Full Duplex DOCSIS 3.1 (which is still undergoing spec to my knowledge - so I expect this is not the most immediate solution), mid, or high split.
Has anyone seen updates on these phantom upload speed increases?
Some more sources:
http://www.lightreading.com/cable/docsis/comcast-hints-strongly-at-upstream-mid-split/d/d-id/715771 (Ha! This was over two years ago! Riiight...)
http://www.multichannel.com/news/distribution/comcast-eyes-upstream-expansion-it-pulls-fiber-deeper/411718
https://www.dslreports.com/shownews/Comcast-Symmetrical-Cable-Broadband-Coming-in-Next-24-Months-139090
I know the year is not over yet, and it's not like Comcast actually follows through with their time schedules, but it seems like a lot of "upload-to-the-press" to me. Just seeing if anyone has heard something new that I haven't.
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[Connectivity] Causes of constant latency at night?
Past 5 weeks now, experiencing very high latency at night, generally starts 8pm, ends couple hrs later.
I have a tech supervisor that is really trying to help me; have been in routine communication too. Posting to get some feedback about common causes.
SB8200 modem
Netduma router, all wired.
https://share.pingplotter.com/6WEiP9JeDkh
Crews have been out putting filters on homes near me, trying to clean the line up. Honestly, it has cleaned up the line during all hours except around 8pm.
Current levels; sorry, didn't think to look at specs during ping spikes. Will tonight.
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is 45 ms latency high?
I use a particular VOIP calling app (making and receiving calls) that works with a single provider. It seems like I don't have as many issues with call quality when I am out and about, but I regularly have quality issues at home.
I have internet performance plus with Xfinity. I'm using a 2011-era Apple Airport Extreme router, purchased in 2012. My modem is an older Docsis 3 model: Arris 6121.
I did a speed test and download was about 100, upload 7, and latency 45 ms. The rep from the VOIP company said -- you really need latency of 25 ms or lower for good call quality.
So I'm wondering is 45 bad? How do I lower it? or am I being given a load of bull by the VOIP company? I was able to make Google Voice calls from my home with no call quality issues.
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[Connectivity] MB8600 loses IPv4 connectivity ... IPv6 keeps working
Three days ago I upgraded from an Arris SB6183 to a Motorola MB8600. The SB8163 had been rock solid with my PFSense router/firewall setup. Since I made the switch I have had three random instances where I lost IPv4 connectivity, while IPv6 remained fully functional. When this happens, I am unable to pass any IPv4 traffic, including being unable to ping or log into the MB8600.
I tried pings from both my LAN as well as from the PFSense GUI and command line. I also captured packets on the PFSense WAN interface during the attempted pings. Packet capture shows ICMP packets leaving the interface, but no IPv4 ICMP response from the modem or CMTS. Normal IPv6 traffic is visible in the packet captures. Rebooting PFSense did not help. Rebooting the modem fixed the issue both times.
Modem signal levels look fine, including no corrected/uncorrected errors on the OFDM PLC channel and single digit corrected errors (and zero uncorrected) on a few of the QAM channels since the last modem restart last night. Modem hardware is v1.0, software 8600-6.1.1.19, and config file is d11_m_mb8600_blastpro_c01.cm. Lights on the modem: top/solid green, next 3/solid blue, bottom/flashing green
Has anyone seen similar issues? I have come across a few threads here on DSLReports as well as on the Xfinity forums of several people having similar issues with the Arris SB8200:
http://forums.xfinity.com/t5/Internet-Archive/Frequently-loosing-IPv4-while-IPv6-is-fine/td-p/2923874
https://www.dslreports.com/forum/r31767774-SB8200-losing-IPv4-connectivity-while-IPv6-works-fine
At least one other person is running PFSense as well, so I'm not entirely ruling out it being an odd compatibility issue between PFSense and the Broadcom-based D3.1 modems, but the return packets are not hitting the interface's IPv4 stack, let alone to even being seen by the firewall rules, and I never saw this issue with the SB6183 and PFSense. The NIC I am using in the PFSense box is an Intel quad port NIC, using the igb driver.
Is there any way to access the MB8600 interface via IPv6 so that I can check modem events when this happens? It seems like the modem events are cleared when I power-cycle the modem, so it makes it difficult to investigate the issue. Alternately, I have tried manually seting up a laptop for 192.168.100.99 and jacked into another port at the back of the modem (with my PFSense router still attached to port 1). When IPv4 is working, I can ping the modem at 192.168.100.1 and access the web interface. When IPv4 is not working, no ping response and no web interface access. This problem seems confined to the modem, not PFSense.
It appears I am on an Arris E6000 CMTS (Cadent MAC 00:01:5c). My LAN is set up in the 10.x.x.x RFC address space, so there should be no conflict with the 192.168.x.x address space used by the modem for the GUI. The WAN address handed out by the CMTS for IPv4 is in the 75.x.x.x address space.
Download speed tests are slightly slower for the MB8600 vs the SB6183 (consistently 290Mbps vs 300Mbps) [both tested via IPv4]. I grabbed the MB8600 on sale at Newegg last week while it was on sale in preparation to switch to a Gigabit plan. I'm not going to upgrade until this IPv4 stability issue is solved. I'm considering returning the MB8600 to Newegg, which is a shame because the sale price was really attractive.
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[Plan] anyone else going over 1TB read this
Ok, so I cut the cord and dumped xfinity cable 3 months ago. Had to go on twitter and rant at them - when I tried to get 200Mb for $50 per month on the phone they said no, only for new customers... so a few tweets and suddenly comcast cares said oh sure you can have that. I couldn't even see the deal when searching from home as I was on a comcast circuit. Seached from work and bingo there it was. So I finally got that (though they tried to give me 20Mb/s first... more tweets and I got my 200Mb/s ) now they are claiming that I have gone over 1TB data 2 months in a row. Well I happen to be in IT and have all my own equipment and my router counts bytes as well. Currently xfinity are saying I am using 100Gb more than my router says. I have my own modem so there is no other wifi or anything on the other side of my router. Just wondered if anyone else has seen this. I'm tweeting about it but they are saying nothing... they have their thumb on the scale, I can't believe they are that petty - if anyone else has any questions regarding this I would be happy to hear, assist gather evidence etc as I get the feeling I'm going to have to lawyer up to bring this to their attention and if I can help anyone else, I will be glad to.
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[Speed] Side Discussion for Perf Pro 150/5 & Blast Pro 250/10 rollout
This topic has been re-titled and will become the side discussion to include the new Blast Pro 250/10 tier rollout. The reports for actual receipt of these tiers are here: https://www.dslreports.com/forum/r31777264-Speed-Report-Performance-Pro-150-5-Blast-Pro-250-10-Here uid://455626
I had to reboot my modem today due troubleshoot a pfsense NIC failure and after the reboot, my speed tests are now showing 300mbps. They were only 240mbps yesterday. Upload is still showing on 12mbps. This is on a Blast Pro plan, modem SB6183, location: Colorado Springs.
http://speedtest.xfinity.com/results/JBY817KP3NL5AMW
[att=1]
Did I miss a speed increase announement? Anyone else seeing this?
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[DNS] Classless Reverse DNS Delegation with Comcast
Greetings,
I recently set up RFC2317 classless reverse DNS delegation of my Comcast-assigned static IP block and was pleased at how relatively straightforward it was to get working.
Because this was the first time I have ever actually set up RFC 2317 style delegation, I took some notes on the process and have expanded them into a bit of a tutorial describing what needs to be done on Comcast's side and the customer's side and thought I'd share them here in case they are helpful for anyone else who wants to set this up.
For those who don't already know, classless reverse DNS delegation allows you to update your own reverse DNS records without having to open a ticket with Comcast every time you need to make a change.
To keep things non-personally-identifying, these instructions assume that the Comcast-assigned customer IP range is 1.2.3.32/28 and that the customer is using the domain name "customer.net".
Comcast's instructions on how to contact them to set this up are located here: http://forums.businesshelp.comcast.com/t5/Domain-Names-Static-IP/IP-Scope-Delegation-to-Customer-Name-Server/td-p/25219
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IPv4 Classless Reverse DNS Delegation Example (RFC 2317) for IP Address Range: 1.2.3.32/28
Terminology:
"Customer" - The person with the small static IP block who wants reverse DNS to work for those IPs
"ISP" - The customer's ISP (e.g. Comcast)
"Requester" - Someone on the Internet who wants to reverse-resolve one of Customer's IP addresses
"1.2.3.32/28" - The IP address range (1.2.3.32 through 1.2.3.47) the ISP has assigned for the Customer's use
"customer.net" - An example domain name, registered and used by Customer
"ns1.customer.net, ns2.customer.net" - Hostnames of the Customer's DNS servers. These need to have glue records of their IPv4 addresses registered with the domain name registrar.
The general idea:
Because of the way IPv4 reverse DNS works, when a customer has fewer than 256 IP addresses (a /24) assigned, the customer's ISP's DNS servers (as opposed to the customer's own DNS servers) will be asked for answers whenever a requester tries to reverse resolve the customer's IP addresses. Traditionally, this meant that such a customer could not update his or her reverse DNS records directly, and instead had to ask the staff at the ISP to make the changes every time a change needed to be made. Depending on how often the customer's reverse DNS records changed, this could be significantly annoying and time consuming for both the customer and ISP.
In order to give the customer direct control over reverse DNS for his or her IP addresses, the ISP can set up some records on their own DNS servers in a special format described in RFC 2317. The purpose of these records is to direct requesters wishing to reverse resolve the customer's IP addresses to the customer's own DNS servers. The customer, in turn, needs to set up the actual desired reverse DNS mappings (PTR records) on his or her DNS servers, again in the format described in RFC 2317. This process is generally referred to as "Classless IN-ADDR.ARPA Delegation" or "Classless IPv4 Reverse DNS Delegation", but Comcast seems to usually use the term "IP Scope Delegation to Customer Name Server".
Once this is set up, the customer can change/update his or her reverse DNS records directly, without having to involve anybody at the ISP.
Records needed on the ISP's DNS Servers:
In reverse (in-addr.arpa) domains, the octets are given in "backwards" order. So, the two NS records below tell the ISP's DNS servers to direct queries concerning "1 dot 2 dot 3 dot 32/28" to the customer's nameservers.
32/28.3.2.1.in-addr.arpa. NS ns1.customer.net.
32/28.3.2.1.in-addr.arpa. NS ns2.customer.net.
People tend to get used to reading these entries backwards and can get thrown for a loop thinking that 32/28 needs to be reversed to 28/32, but this is not the case. Unlike the '.' character, which separates levels in the DNS hierarchy, the '/' character is used only by convention (again, RFC 2317) and does not appear to hold any special syntactic meaning for the DNS server.
The NS records are only half the battle from the ISP's side. While they do direct queries concerning the 32/28.3.2.1.in-addr.arpa. domain to the customer's nameservers, nobody is ever going to attempt to resolve anything in that domain. If somebody on the Internet tries to reverse resolve, for instance, the customer's 1.2.3.40 IP address, what they will actually be looking up is 40.3.2.1.in-addr.arpa.
Because of this, the ISP needs to create a CNAME record, using the normal in-addr.arpa syntax, for each of the customer's individual IP addresses, pointing to that IP's subdomain in the delegated (32/28.3.2.1.in-addr.arpa.) zone, as follows:
32.3.2.1.in-addr.arpa. CNAME 32.32/28.3.2.1.in-addr.arpa.
33.3.2.1.in-addr.arpa. CNAME 33.32/28.3.2.1.in-addr.arpa.
34.3.2.1.in-addr.arpa. CNAME 34.32/28.3.2.1.in-addr.arpa.
35.3.2.1.in-addr.arpa. CNAME 35.32/28.3.2.1.in-addr.arpa.
36.3.2.1.in-addr.arpa. CNAME 36.32/28.3.2.1.in-addr.arpa.
37.3.2.1.in-addr.arpa. CNAME 37.32/28.3.2.1.in-addr.arpa.
38.3.2.1.in-addr.arpa. CNAME 38.32/28.3.2.1.in-addr.arpa.
39.3.2.1.in-addr.arpa. CNAME 39.32/28.3.2.1.in-addr.arpa.
40.3.2.1.in-addr.arpa. CNAME 40.32/28.3.2.1.in-addr.arpa.
41.3.2.1.in-addr.arpa. CNAME 41.32/28.3.2.1.in-addr.arpa.
42.3.2.1.in-addr.arpa. CNAME 42.32/28.3.2.1.in-addr.arpa.
43.3.2.1.in-addr.arpa. CNAME 43.32/28.3.2.1.in-addr.arpa.
44.3.2.1.in-addr.arpa. CNAME 44.32/28.3.2.1.in-addr.arpa.
45.3.2.1.in-addr.arpa. CNAME 45.32/28.3.2.1.in-addr.arpa.
46.3.2.1.in-addr.arpa. CNAME 46.32/28.3.2.1.in-addr.arpa.
47.3.2.1.in-addr.arpa. CNAME 47.32/28.3.2.1.in-addr.arpa.
With these records in place, here is (approximately) what happens when a requester tries to reverse-resolve the customer's IP 1.2.3.40:
1. Requester issues lookup request for 40.3.2.1.in-addr.arpa.
2. Requester is directed to ISP's DNS servers by DNS root servers
3. Requester asks ISP's DNS server to look up 40.3.2.1.in-addr.arpa.
4. ISP's DNS server, having a matching CNAME record for the request, tells requester "to find that out, you should look up 40.32/28.3.2.1.in-addr.arpa. instead"
5. Requester issues lookup request for 40.32/28.3.2.1.in-addr.arpa.
6. Requester is again directed to ISP's DNS servers by DNS root servers
7. Requester asks ISP's DNS server to look up 40.32/28.3.2.1.in-addr.arpa.
8. ISP's DNS server, having a matching NS record for the request, tells requester "to find that out, you should go ask ns1.customer.net or ns2.customer.net".
9. Requester issues lookup request for 40.32/28.3.2.1.in-addr.arpa. directly to the customer's nameservers, ns1.customer.net or ns2.customer.net
10. Customer's nameserver replies "no such domain exists", because we have not (yet) set up the relevant records on the customer's nameservers.
Records Needed on the Customer's DNS Servers:
The above records on the ISP's DNS servers direct requesters to the customer's own DNS servers when the requester tries to reverse-resolve the customer's IP addresses. To complete the process, we now need to set up the reverse zone on the customer's DNS servers as follows:
Name of zone: 32/28.3.2.1.in-addr.arpa.
Records:
32/28.3.2.1.in-addr.arpa. NS ns1.customer.net.
32/28.3.2.1.in-addr.arpa. NS ns2.customer.net.
32.32/28.3.2.1.in-addr.arpa. PTR desiredhostname1.customer.net.
33.32/28.3.2.1.in-addr.arpa. PTR desiredhostname2.customer.net.
34.32/28.3.2.1.in-addr.arpa. PTR desiredhostname3.customer.net.
35.32/28.3.2.1.in-addr.arpa. PTR desiredhostname4.customer.net.
36.32/28.3.2.1.in-addr.arpa. PTR desiredhostname5.customer.net.
37.32/28.3.2.1.in-addr.arpa. PTR desiredhostname6.customer.net.
38.32/28.3.2.1.in-addr.arpa. PTR desiredhostname7.customer.net.
39.32/28.3.2.1.in-addr.arpa. PTR desiredhostname8.customer.net.
40.32/28.3.2.1.in-addr.arpa. PTR desiredhostname9.customer.net.
41.32/28.3.2.1.in-addr.arpa. PTR desiredhostname10.customer.net.
42.32/28.3.2.1.in-addr.arpa. PTR desiredhostname11.customer.net.
43.32/28.3.2.1.in-addr.arpa. PTR desiredhostname12.customer.net.
44.32/28.3.2.1.in-addr.arpa. PTR desiredhostname13.customer.net.
45.32/28.3.2.1.in-addr.arpa. PTR desiredhostname14.customer.net.
46.32/28.3.2.1.in-addr.arpa. PTR desiredhostname15.customer.net.
47.32/28.3.2.1.in-addr.arpa. PTR desiredhostname16.customer.net.
[Note that in most filesystems, you cannot use the '/' character in the name of a file. So, if you were following the convention of naming your zone files the same as the zones they contain, you will need to substitute something else for the '/' in the zone file name. Do not make any substitution in the name of the actual zone, though.]
This completes the process. In step 9 above, when the requester issues a lookup request for 40.32/28.3.2.1.in-addr.arpa. to the customer's DNS server, the customer's DNS server will respond with the relevant PTR record; in this case, "desiredhostname9.customer.net.".
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Hope this comes in handy for someone.
Cheers,
Rusty
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Comcast Running DOCSIS 3.1/OFDMA Upstream In Some Markets?
In a post on their business support forums, one of the Comcast community moderators claims that they are running DOCSIS 3.1 upstream in their DOCSIS 3.1 markets: http://forums.businesshelp.comcast.com/t5/Equipment-Modems-Gateways/Arris-SB8200-Has-No-DOCSIS-3-1-Upstream/m-p/34069
I am in a D3.1 market but don't have D3.1 equipment myself, so I can't really evaluate the truth of their claim for my own market, but it was my understanding that Comcast wasn't yet running D3.1 (OFDMA) upstream in any markets as of yet.
Do any of you know anything about this, one way or the other?
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Retentions? Prospect customer questions.
Hello all,
In my area, aside from AT&T, Comcast is the only other game in town (minus an obscure, low-coverage WISP).
Their $40 offer for basic cable and high speed internet is tempting, however, I really don't want to pay much more than that after year one. I'm curious, from experience, how is their retention team? If they are hard to work with, or won't cut the bill down well, I'm really not interested.
I am not a customer, but I have been "graced" from their customer service a few times. The Comcast drop line (coax) to the "gray box", NID, demarc (whatever) was hanging extremely low in my yard (like 2 feet off of the ground). I made over 12 calls since November, and when I call back "no one can find the ticket". They FINALLY just came out and strung the line up higher. The tech said he won't remove it in the case that I want service in the future (not likely, Lol). This ordeal didn't leave a nice impression.
Anyway, one more question. The last time I used Comcast was 5+ years ago and we had the old-school black Motorola boxes with the orange clocks on the front. The standard def ones. I miss those, and the blue on-demand and cable guide menus. Is it possible to get one of those boxes again, or at the least a box with the old blue guide? I really don't like the modern look or feel of X1. I know, I'm picky. But that would honestly be a make-or-break for me.
Thanks for the input!
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[Event-Log] Dynamic Range Window violation
In Manchester, NH we've recently been upgraded from 24+ODFM to 32+ODFM channels.
I'm using a CM1000 and since firmware 3.01.04 (in December), I've been getting a lot of the following errors:
RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value
Corresponding to the Top of the DRW errors.
After the upgrade from 24 to 32 (maybe 2-3 weeks ago?), I'm now getting a lot of (mainly after a reboot but sporadically peppered in the log):
Dynamic Range Window violation errors
I haven't noticed any performance or disconnect issues. Downloads are fast, streaming great, gaming - no issues.
Is this something I should look into and/or contact Comcast about? Nothing on my end has changed. New splitters installed last year, cabling is good RG-6 - about 3 years old. Rock solid connection, just consistent entries in the log.
Signals / error log snippet attached.
Any ideas? Thanks in advance.
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[CustSvc] Time for account to show new equipment?
I finally got my own equipment. CM500V. For a time, I had my own cable modem but was keeping the Comcast voice modem, and paying $10/mo.
The old Arris VM was returned 3 days ago. As I returned it, I heard the guy at the next agent asking why he was still being billed for a modem he returned 2 months ago. They asked for the receipt, which of course he didn't have.
Now, I see that the Arris still shows on my account. I IMed with comcast and she said "7-10 days until the warehouse gets it."
Is this common?
I'll hold on to the return receipt, but not happy to have to keep this on a watch list. Bad enough, when I called to activate the new CM500V, the rep could not get the phone working, so 2 days with no phone, and tech that came said it wasn't provisioned. One call, and I got dial tone.
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[CustSvc] Is the Customer Experience actually improving at Comcast?
What have your recent experiences with Comcast's customer service/support been like?
Comcast (Yes, That Comcast) Knows a Thing or Two About Customer Experience
By Candace Cui, CMSWire - October 4, 2017
http://www.cmswire.com/customer-experience/comcast-yes-that-comcast-knows-a-thing-or-two-about-customer-experience/quote:The following statement may surprise many: there's much to learn from Comcast’s customer experience team.
Comcast Leaves Customer Experience Blunders Behind
Members of the Comcast CX team were refreshingly blunt about their former reputation during the CX Day event yesterday held in the flashy new Comcast Studio Xfinity flagship store in Chicago.
“We definitely weren’t, and still aren’t, perfect,” said Graham Tutton, VP Customer Insights at the Philadelphia-headquartered Comcast. Tutton cited numerous examples of the company's less than stellar customer service record, including the dubious honor of topping MSN.com’s Customer Service Hall of Shame.
But times are changing.
Comcast is growing its CX team, tackling its customer happiness with the same force that it grew its operations and prowess. With a $300 million investment in the Chicago-based region alone, it can now boast the largest net promoter score (NPS) worldwide.
Cultural Change Drives Customer Efforts
It’s not, however, the score that matters for its NPS, it’s the system. David Smith, Comcast’s VP Customer Experience, emphasized cultural change across the company's 90,000 employees was at the heart of the company's many CX efforts. “It’s an emotional thing, energizing employees on the front line.”
From monthly employee surveys to ensuring the CEO speaks to customers directly each week, working with that 90,000 person team has boosted its NPS from region to region by an average of 20 points. Without internal advocacy, people go to work with the same goals and customer-facing strategies often go awry.
By reaching across the aisle, Tutton repeated many times, you can reinvest in what makes your work matter.
Comcast's Win-Win-Win
Tutton produced an interesting result of how incremental changes make big impacts. With the processes in place over the last two years of customer experience improvements, Comcast has saved an accumulated 347 years of waiting time for their customers in the Chicago-based region alone.
From an ROI perspective, that’s money saved. From a customer perspective, that’s more time for their daily lives. From an employee perspective, that’s a win.
Most importantly, the lesson learned from Comcast is that customer experience is never finished. This is not a project with a timeline for completion, only goals reached and setbacks along the way. Without a focus on creating cultural transformation, organizations are guaranteed to see more setbacks than successes. ...
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[Connectivity] IPLocation.net problems with Blackout games MLB.tv
Hi,
Not sure how to fix or even if it can be fixed. Typing in my IP at IPLocation.net and it shows various location from different databases. One is DB-IP. That one shows that my IP is originating from Linglestown. For MLB.tv I can only assume they use DB-IP for checking my IP on blackouts. Because of that error entry I am blacked out of certain games. I can watch them on my iPhone on my home wifi network but not anything else connected to the router, Apple TV, Roku.
Not sure how to even fix it if it can be fixed. Starting here. Thanks for any replies.
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[Connectivity] What is: mta0 got new IP ????
My Comcast router has been acting strange recently and randomly rebooting about once a day. When I check the logs I notice these entries.
[Dhcpc][1355]: mta0 got new IP X.X.X.X 2017/12/7 19:31:56 Notice
[Dhcpc][1525]: erouter0 got new IP 73.X.X.X 2017/12/7 19:31:03 Notice
[Dhcpc][1561]: erouter0 T1 Expired, Enter Renew State 2017/12/7 03:34:09 Notice
My question is what is the mta0 IP and how is it associated with my Internet connection? What IP should I be getting for mta0? If anyone is in Colorado or Westminster area I would greatly appreciate if you could post what you get for a mta0 address.
Thanks for any additional information and or IP's you get for mta0. I think I'll swap out my router to see if that helps but I would like to educate myself a little.
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Switching soon..... Motorola MB8600, or Arris SB8200?
Have to switch to Comcast very soon, fed up with AT&T and their crappy service, and only getting 6mbps.
Debating between the two modems, Motorola MB8600, and the Arris SB8200. Probably not going to get more than 50mbps, at the most, as don't need more than that, at all, if that matters. Probably splitting hairs, but since I have OCD, I figured I'd ask here, lol.
Thanks, in advance! :)
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[Connectivity] Cable Modem Outage Screws Up WiFi Speed?
I have a Cisco DPC3941T Gateway modem, Netgear WNDR4500v3 router and Smart HDTV. I have only been using the 2.4G WiFi connection from the Cisco DPC3941T on the HDTV for streaming, Netflix. The Cisco DPC3941T Gateway modem is about 15 feet away.
This week, my modem went out for about 20 minutes during the day and I noticed that after the modem came back online. My connection speeds on the HDTV dropped when I did a network speed test. Before the outage, my network speed test would bounce between 17-25 MB/sec and after the outage, it barely gives me a reading. If it does give a speed test reading, it gives a speed of between 1-5 MB/sec. I have rebooted both the modem and the router numerous times and am still getting this slow connection on the TV. I have tried adjusting the DHCP and still getting a slow test connection.
I noticed under my Network on the TV that it will list both the Cisco DPC3941T and the Netgear network connections. When I connect to the Netgear 2.4G connection. My test connect jumps back to 17-25 MB/sec but once I change back to the Cisco DPC3941T 2.4G, it drops and go slow again.
What else can I try? I have thought about switching into bridge mode on the Cisco DPC3941T Gateway modem but I never had to do so before this happened.
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[Equip] MB8600 vs CM1000 vs SB8200 RAM Comparison?
Does anyone know if the RAM differences on these modems make a difference?
CM1000 has 256mb
MB8600 has 512mb
SB8200 has 3gb
Does it matter? Trying to find the best DOCSIS 3.1 modem for Xfinity.
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[Equip] Comcast unveils new personal assistant module for X1
 
Well, first there was Apple's "Siri", then later on Amazon's "Alexa," and now finally Comcast's version:
Comcast Finally Gives its Xfinity Home Platform a Voice
Introduces the new Xfinity 'Xena' personal assistant module
By Ima Phulenue, FarceWireless - April 1, 2018
https://www.farcewireless.com/comcast-intros-new-personal-assistantquote:Comcast announced today that it is expanding the capabilities of its existing X1 voice-enabled remote, xFi Wi-Fi and Home automation platforms, with a new personal assistant module.
Utilizing the power and resources of its existing X1 cloud architecture, Comcast's 'Xena'* module will provide real-time vocal responses to customers' questions and commands.
The Xena personal assistant from Xfinity is a conversational, voice-enabled innovation that can communicate, learn and intelligently predict customers' needs to make relevant suggestions, the company said.
"We continue to focus on putting people's favorite content and experiences on a single platform, Xfinity X1," said Nancy Spears, Vice President of Strategy and Execution, Comcast Cable. "We have now created a special personal assistant for use with it and we look forward to giving our longstanding and new customers the ability to access the information and programming they want directly with just the sound of their voice."
Here are just a few examples of the personal interactions that customers can expect when using Xena:
Customer: "Xena, please show me the latest episode of 'This is Us'"
Customer: "Xena, the Wi-Fi has stopped working again, please reboot my xFi gateway."
Customer: "Xena, how much have I exceeded my monthly data usage allowance so far?"
Customer: "Xena, what is this new fee that just appeared on my latest bill?"
Xena: "Your current triple-play promotion will be ending as of next Sunday."
Xena: "Your Comcast account is now overdue."
Xena: "Your favorite channel just got moved to a higher tier."
Customers who order an Xfinity Xena module and activate it by May 31st will also receive a free copy of the "Xena: Warrior Princess - Season 1" DVD through the new "Xfinity Celebrates" Customer Reward Program.
For more information about the Xena personal assistant module, Comcast customers can visit http://www.xfinity.com/xena
* - Name used under license from Renaissance Pictures
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