Unable to access SB 6141 config page connected to router
Just signed up for Blast. Had my laptop directly connected to SB 6141 to access config page at 192.168.100.1. All signals were great and I was getting 55/11. I now have the modem connected to my router...
View Article[Connectivity] major packet loss
Hi. Does anyone know if it's possible to bypass crappy routers causing packet loss? After running a line test I found out that "Router te-3-4.car1.KansasCity1.Level3.net" is causing my connection to...
View ArticleOwn modem - Arris TM*22G. Can it come from Amazon?
hello, again, My mother is signed up for Comcast triple play and we told the person who took the order that she was going to provide her own modem, and so the installer shouldn't bring one. I just ran...
View Article[BW Meter] Is data use limit imminent?
I reside in CT and am a customer, I was wondering if and how Comcast will warn us before implementing data use limits. I'm a little nervous about the possibility because I can't afford higher bills...
View Article[Connectivity] Arris TG862 only connects on one channel.
I had rock solid connection for 2 years until a couple of weeks ago. While I was away the internet went down and wife called the tech out. He said it was a bad battery(?) in my SMCD3GNV and replaced it...
View ArticleEveryone must go to a Comcast Gateway?
I have been told that Comcast is moving to everyone must use a comcast gateway model. The carrot to get you there is extra speed at no additional cost. If you use your own equipment they will slap a...
View ArticleBaltimore is officially fed up with Comcast
Comcast has the lowest customer satisfaction rating of any ISP in the United States and now itÂ’s exhausted the patience of an entire city. The Baltimore Business Journal reports that BaltimoreÂ’s city...
View ArticleQuick Fix
Our 6580 has just started to randomly stop working on us as well...I'm not exactly sure what I'm doing but am getting comcast's bogus "your not renting so we'll charge you story"...Customer guarantee,...
View ArticleBringing my own modem?
I have an SB6120 (DOCSIS3) modem that I bought from TekSavvy (Canada) a couple of years back. Not using it now, and I'd like to take it to FL this winter when I go to visit family. Is this a supported...
View Article[Speed] Degraded performance in San Mateo CA (SF Bay Area)
I subscribe to the 50/10 blast tier and recently the performance of my connection has fallen off a cliff from what seems to be a 9-12% packet loss. I noticed my Arris 702G pulled a software update 7/29...
View Article[Signals] Signal level issues - trying to contact Comcast
I have what I feel is not a well Comcast connection. Channel 2 is marginal at best - if my modem bonds with channel 1 SNR is 27 dB and basically my internet connection is down. This started about 6...
View Articleone laptop cannot connect to internet on wifi, local only
Friends got a new SMC gateway from Comcast. Their laptop worked fine on ethernet, but on wifi it would only connect local only, not out to the internet. But my iphone and tablet connected to the...
View Article[Signals] wow first time for everything.
i have never seen my signals all be so close and at a perfect 0 on the downstream.. everything looks about perfect. they must of tinkered with things???
View ArticleWireless extender will not hook up
I replaced my old Comcast ARRIS TM402P router today with the new Comcast ARRIS TG862. When I tried to get my Amped Wireless Signal Extender to link up it would not do it. I was very careful to type the...
View ArticleWill change in cabling increase speed?
Our set up involves rather long cable runs and two splitters. Based on the data below does it appear working to decrease distance and one of the splitters would improve speed considerably? downstream...
View Articleturning off xfinity hotspot SSID on home gateway
Well I successfully went to the account equipment and services page and clicked the button to turn off the open xfinity hotspot.......twice so far....... it keeps turning itself back on..... Is this...
View Article[Connectivity] Second comcast outage in Fresno CA
Does anybody know why Comcast is having outages in parts of Fresno CA? They had a massive one on Thursday which knocked down TV and internet services for half a day and they are having another outage...
View ArticleI am getting DDOSED Non stop...
[DoS Attack: RST Scan] from source: 65.221.13.210, port 80, Sunday, August 11, 2013 21:58:24 [DoS Attack: ACK Scan] from source: 65.221.13.210, port 80, Sunday, August 11, 2013 21:58:24 [DoS Attack:...
View ArticleCheck out these signal levels!
I have some crazy signal levels, probably due to the fact there is an amplifier on the pole right outside my house and I am the first drop after it. I never have any problems and max out my speed tests...
View Article[Connectivity] How many headends does Madera have?
I was wondering how many headends does Madera have? How many cities can one headend service?
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