[Bill] Tech visit & installation fee HSI/HBO only?
Yesterday I placed an order for 25 meg + HBO promo for $40 and today I received an email with estimated charges totaling $120?! Should I be charged a $40 tech visit AND install charge? If I call...
View Article[Security] WARNING - Audio pop-up scam targets Comcast HSI subscribers
Don't call this number! New scam targets Comcast users By Mark Koebrich, KUSA/9NEWS Colorado - March 24, 2015 http://www.9news.com/story/money/2015/03/24/comcast-scam-audio-pop-up/70390606/ quote:A...
View Article[Signals] Side Discussion about 16 channel Downstream Bonding?
Since Comcast Supports Several Modems with 16x4 Bonding Capabilities, I was wondering If anybody out there with these modems on Comcast is seeing 16 channel DS bonding or at least more the 8channels...
View Article[Equip] New Netgear CM500
Well, I finally got my Netgear CM500. While I've only had it a few days, so far everything is been pretty good. My only problem was NOT ordering it from Frys with their free SAMEDAY shipping! Instead I...
View Article[Equip] motorola 6141
i have 3 upstream channels,and each one shows [3]QPSK and [3] 64QAM so does this mean they are both operating on QPSK and QAM?
View Article[Bill] Aren't franchise taxes on Internet-only service illegal?
Hello all, I recently signed up for Comcast Xfinity Internet service here in Chicago (proper) because of an awesome new customer promo in the area. I recevied my first bill a couple days ago. I...
View Article[Business] Comcast Business Internet - Moving to New Location?
I've been on Comcast Business Internet - Starter since late 2013 at my current address. Its mostly used for skype, livestreaming artwork comissions, gaming, and other home usage. Since May 2014 I've...
View Article[Price] Internet Plus package no more for new subscribers
FYI, my latest bill had this on the last page: quote:IMPORTANT INFO: Effective 3/31/2015, our Internet Plus package will no longer be available for new subscriptions. If you subscribe to Internet Plus...
View Article[Connectivity] 10 Ways You Might Be Killing Your Home Wi-Fi Signal
Saw this on the Comcast blog: http://corporate.comcast.com/comcast-voices/10-ways-you-might-be-killing-your-home-wi-fi-signal
View Article[Connectivity] Five Hacks for Better Wi-Fi at Events
Not entirely a Comcast HSI thing, but this is from the Comcast blog: http://corporate.comcast.com/comcast-voices/five-ways-to-get-better-wi-fi-at-an-event
View Article[Speed] 4 channel vs 16 channel bonding, do I understand this correctly?
Hi everybody, first let me give you a little back story. I've had performance 50/5 and was using my own Zyxel brg35503 modem with 4 channel bonding. My router died and I didn't have the money at the...
View Article[Connectivity] Possible Congestion Issues? (Illinois, New Customer)
Just had triple play installed at the house yesterday. X1 boxes are working beautifully, the modem appears to be working fine, but speeds are very inconsistent. During the early morning and late night,...
View Article[Bill] Being Charge for rental on your own modem and EMTA.
I own an SMC D3CM1604 and an Arris TM602G, and on my last bill I received I was charged a $10 fee for a wireless gateway rental and another $10 fee for modem rental, not only for the current bill cycle...
View Article[WiFi] xfinity wifi unable to switch log in..
Hey guys I need some help please, I;ve been in a remote area where they have hotspots for xfinity wifi. We recently had a change in the comcast account we been using to connect to the xfinity wifi when...
View Article[Equip] Netgear CM500
Just installed about two hours ago and have 16/4 bonded channels. Self Activation took just a few minutes. IPv6 works perfectly without any MAC cloning in the router. (Asus RT-N66U) So far I have not...
View Article[Equip] Help me choose best modem to replace rented Arris TG862G/CT
We have Blast Service Laurel, Mississippi We're currently renting Arris TG862G/CT. Also using it as wifi router. We do not use its Voice lines (we have no phone service with Comcast). Looking to buy...
View Article[IPv6] IPv6 Broken on TC8305C
Comcast just replaced all of the modems in my apartment complex with Technicolor TC8305Cs. Unfortunately it seems that the IPv6 functionality is disabled on mine, is anyone else seeing this result? It...
View Article[IPv6] No IPV6 TC8305C & RT-68U
No IPV6 since I went back to this POS Technicolor 8305c. I've tried all the trick I know, powering off in various orders, and it doesn't seem to be there. I just got the RT-68U, and I didn't have IPV6...
View Article[Speed] What speed for silver config file
My modem has had d11_m_sb6121_silverpboost_c01.cm pushed to it. I only have a wireless tablet at the moment and am only seeing 10Mb down. What speed should i be seeing with that config. I am out of the...
View Article