Well, received my new Motorola SB6183 the next day from Amazon. Installed and up and running via the Walled Garden in 20 mins. 16 channels locked, 3 up. This install just flew like my Zoom 5341J, which is now up as a spare modem (unless my daughter needs it).
Not sure why the Netgear CM 500 failed, but so far so good. Don't care about the bright lights since the new modem is in the basement... somewhere ;-).
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