I was wondering does anyone have any idea on how a modem connected to comcast internet service would be put offline and comcast saying they did not do it. I had no downstream channels nor any upstream channels. Modem status was offline.
This happened all of a sudden , the modem went offline and internet was gone.
after about 25 minutes all the upstream channels returned and all the downstream channels returned. And modem status was online.
It is working now but i have never had that happen to me before , any ideas on how a cable modem can be taken off line if comcast said they did not do it ?
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