Hi.
We will be getting Comcast HSI. It will be a new hook up. We expect it to be expensive due to the length of our driveway. There is no existing service here.
After reading all the horror stories about dealing with Comcast, we would like to know if there is any advantage to signing up for Business class versus regular. Are the business CSI's better informed? Do they have the ability cut through corporate BS if there are issues? Are there any other advantages or disadvantages by going the business route?
We prefer to buy our own equipment, including modem. Is that possible with business internet? We don't need or want TV.
Anything else we should know or information we can provide?
Thanks,
Joe
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