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[Signals] Intermittent dropouts suddenly appeared.

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I'd like for someone to take a look at this before I go ahead and subject myself to tech support (again.) I've attached two files: The above is from the modem's status page showing signals, and below that is a text file containing around 13 minutes worth of ping time (each line represents one second intervals.) Just looking to get a possible diagnosis. Note: This has happened in the past and lasted for roughly 2 months, yet the techs found nothing wrong. Maybe I can get some help here first.

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